Director of Business Development
1 day ago
About Our Client
Lucidya is a Saudi-based technology company that delivers an AI-powered unified customer experience platform (CXM). They specialise in social listening, sentiment analysis, omnichannel engagement, and customer feedback tools—particularly optimised for Arabic language and dialects. Serving clients across the GCC and broader MENA region, Lucidya helps brands monitor conversations, uncover insights, and act on real-time intelligence to boost their reputation, strengthen customer relationships, and drive growth.
Summary
The Business Development Director is a senior leadership role responsible for defining, driving, and executing the company's global partnership strategy to accelerate growth and expand market presence. This position provides strategic direction, oversees high-value partner ecosystems, and ensures alignment between partnership initiatives and the company's long-term business objectives. The Director leads a team and collaborates cross-functionally to build scalable, revenue-generating partner programs that strengthen the company's competitive position.
Roles & Responsibilities
Partnership Acquisition and Management:
- Identify and acquire high-quality international and local resellers/partners.
- Cultivate strong relationships with government ecosystem partners
- Manage relationships with key technology partners
- Collaborate with solution consultants to provide training and prepare meeting demos for resellers.
Training and Development:
- Spearhead the development of tailored training materials and resources for partners, ensuring they are well-equipped to represent our products or services.
- Continuously assess partner performance and provide coaching and guidance to enhance their capabilities.
Representation and Networking:
- Act as a brand ambassador by representing the company at industry trade shows, conferences, and networking events.
- Organise partner events or webinars to foster community and share industry insights.
Contract Management:
- Take the lead in negotiating agreements for new partnerships and skillfully manage contract renewals.
- Ensure all contractual arrangements are upheld, compliant, and mutually beneficial.
Revenue Growth Strategies:
- Collaborate closely with internal teams to align partner activities with revenue growth objectives.
- Develop and execute innovative strategies to optimize partner contributions to the bottom line.
Market Intelligence:
- Stay updated on industry trends, competitive landscape, and emerging opportunities to inform partnership strategies.
- Conduct market research to identify potential partners and market gaps.
Requirements
- A bachelor's degree in Business Administration, Sales, Marketing, or a related field is required (a master's degree is advantageous).
- 7+ of experience in the field of business development, partnership management, or indirect sales roles, demonstrating tangible achievements and revenue growth. At least 3 in a leadership position.
- A profound understanding of the technology industry, including current trends and partner ecosystems.
- Exceptional negotiation, contract management, and communication skills.
- A collaborative and adaptable approach to working within cross-functional teams.
- Willingness and flexibility to travel to attend trade shows, events, and partner meetings, as required.
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