SCCM/MECM-Subject Matter Expert

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia DXC Technology Full time $120,000 - $180,000 per year

About the Role

The Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM/MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.

Responsibilities

  • SCCM Architecture & Governance
  • Design, implement, and maintain SCCM hierarchy: Primary/Secondary sites, Distribution Points, Management Points, and Software Update Points.
  • Define and enforce SCCM policies, standards, and operating procedures.
  • Monitor site health and client status; proactively resolve issues.
  • Maintain boundaries, collections, and client settings for optimized performance.

  • Perform regular SCCM site backup and disaster recovery validation.

  • Patch Management & Compliance

  • Plan and execute enterprise patching strategies for Windows, Office, and third-party applications.
  • Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines.
  • Monitor compliance reports and remediate non-compliant endpoints.

  • Collaborate with IT Security to align patching with corporate security policies.

  • Software Deployment & Application Packaging

  • Package, test, and deploy applications across enterprise endpoints using SCCM task sequences.
  • Automate deployments with PowerShell scripts and advanced SCCM techniques.
  • Resolve software deployment issues, including application conflicts and installation failures.

  • Maintain software inventory, including license tracking and reporting.

  • Operating System Deployment (OSD)

  • Manage Windows OS imaging, boot images, driver packages, and task sequences.
  • Lead in-place upgrades, bare-metal deployments, and device refresh cycles.
  • Optimize OSD workflows to ensure reliability and minimize downtime.

  • Maintain a library of standardized enterprise images aligned with IT standards.

  • Reporting & Analytics

  • Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status.
  • Provide actionable insights from SCCM data to drive endpoint strategy.
  • Track KPIs such as patch compliance rate, deployment success rate, and client health metrics.

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 4+ years of experience in SCCM/MECM administration and architecture
  • Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences
  • Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security
  • Advanced SQL and SSRS reporting skills
  • PowerShell scripting expertise for automation and troubleshooting
  • Proven track record in enterprise software deployment, patch management, and OS deployment

Preferred Skills

  • Experience with enterprise software packaging tools (AdminStudio, WiseStudio, App-V)
  • Experience with monitoring tools for large SCCM infrastructures

  • Strong analytical and problem-solving skills for large-scale deployments

  • English: C2 Proficient

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