IoT Engineer

1 week ago

Dammam, Eastern Province, Saudi Arabia Leader Investment Group - LIG Full time

Job Title
IoT Engineer

Department
Digital Transformation / Smart City Solutions (Project-Based)

Reports To
Project Manager – Smart City Project

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Job Purpose
Provide technical expertise and operational support for Smart City IoT initiatives. The role ensures successful deployment, monitoring, and maintenance of IoT devices and applications, while serving as a liaison between internal teams, vendors, and clients to maintain system reliability and performance.

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Key Responsibilities

  • IoT System Deployment & Integration
  • Assist in the deployment and integration of IoT devices and solutions within the Smart City project.
  • Configure, test, and validate IoT devices, gateways, and communication networks.
  • Ensure seamless integration with Smart City platforms and applications.
  • Technical Support & Operations
  • Provide on-site and remote technical support for deployed IoT systems.
  • Monitor system health, diagnose issues, and implement timely solutions.
  • Maintain logs and records of incidents, resolutions, and system performance.
  • Open and coordinate support tickets with IT, network, and development teams as needed.
  • System Monitoring & Issue Resolution
  • Continuously monitor IoT device performance, connectivity, and data flow.
  • Troubleshoot hardware, software, and network issues proactively.
  • Collaborate with vendors and internal teams to resolve critical technical issues.
  • Business Analysis & Stakeholder Coordination
  • Gather and analyze technical requirements for IoT implementations.
  • Assist in translating business needs into technical specifications.
  • Coordinate with project stakeholders, vendors, and clients to ensure expectations are met.
  • Reporting & Documentation
  • Prepare detailed technical and operational reports.
  • Maintain comprehensive documentation of IoT devices, configurations, and troubleshooting steps.
  • Contribute to knowledge transfer and internal training materials.
  • Continuous Improvement
  • Identify opportunities to improve IoT system performance, efficiency, and reliability.
  • Recommend enhancements or optimizations for Smart City applications.
  • Support analytics initiatives related to IoT data, energy efficiency, and smart services.

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Education
Qualifications & Skills:

  • Bachelor's degree in Computer Science, Electronics, Electrical Engineering, Information Technology, or a related field.

Experience

  • 3–6 years of experience in IoT deployment, technical support, or Smart City projects.
  • Hands-on experience with IoT devices, sensors, and networked systems.
  • Familiarity with Smart City solutions or urban IoT platforms is preferred.

Technical Skills

  • Knowledge of IoT protocols (MQTT, Modbus, REST APIs, LoRaWAN).
  • Basic understanding of networking, cloud platforms, and database management.
  • Experience with ticketing systems (e.g., Jira, ServiceNow) and monitoring tools (e.g., Nagios, SolarWinds).
  • Strong analytical, troubleshooting, and documentation capabilities.

Soft Skills

  • Excellent communication and stakeholder management skills.
  • Strong organizational and multitasking abilities.
  • Ability to work under pressure and adapt to client environments.
  • Collaborative mindset for working with cross-functional teams.

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Location: Dammam

Employment Type: IoT Engineer / Technical Support Specialist

Full-Time / On-Site

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