Specialist, Facility Management

Job Purpose
To Support the efficient operation and maintenance of mall facilities by coordinating with service providers, conducting inspections, and assisting in ensuring all systems operate effectively in line with KINAN's standards. Help preserve mall image, functionality, and safety.

Main Accountabilities

• Assist in monitoring service provider performance and report any issues or violations to the Mall Manager.
• Conduct regular inspections of mall facilities (including lighting, HVAC, fire systems, etc.) to ensure maintenance needs are identified and reported.
• Support scheduled preventive maintenance and corrective actions for key systems such as HVAC, lighting, elevators, and firefighting systems.
• Help monitor maintenance expenses and suggest cost-effective practices that do not affect service quality.
• Ensure safety and emergency systems (e.g., fire extinguishers, alarms, exits) are visually checked and report concerns for vendor coordination.
• Collect basic performance data of facility systems to support evaluations and budgeting recommendations.
• Provide support during tenant fit-out work by ensuring contractors follow standard safety and technical guidelines.
• Implement best practices and innovative solutions in facility management.
• Identify opportunities for process improvements and cost efficiencies.
• Maintain accurate records of facility operations and maintenance activities
• Prepare detailed reports and presentations for management review .

Job Context
Operating Environment:

• Based in Riyadh
• Operates in a dynamic mall environment, providing day-to-day operational and administrative support for facility management activities across assigned properties.
• Ensures compliance with Kinan's maintenance standards, safety regulations, and contractual obligations with service providers.
• Supports ongoing maintenance, safety, and cost optimization initiatives to enhance operational efficiency and customer satisfaction

Communications & Working Relationships

• Reports to Manager Malls, Rimal, Business Dis.& Masharef Hills
• Employed under a one-year contract and will be renewable for a comparable period unless either party notifies.
• Works closely with internal departments such as Procurement, Finance, and Health & Safety.
• Collaborates with service providers, maintenance contractors, and mall tenants to ensure effective delivery of facility services.

Framework, Boundaries & Decision-Making Responsibility

• Operates under the supervision and direction of Mall Manager.
• Has limited decision-making authority within approved operational guidelines.
• Assists in monitoring service provider performance and reports issues or violations to the Mall Manager.
• Conducts regular inspections of mall facilities (e.g., lighting, HVAC, fire systems) to ensure maintenance needs are identified and addressed.
• Supports preventive and corrective maintenance for key systems such as HVAC, lighting, elevators, and firefighting systems.
• Monitors maintenance expenses and recommends cost-effective practices that maintain service quality.
• Ensures periodic safety checks of emergency systems (fire extinguishers, alarms, exits) and coordinates with vendors for corrective actions.
• Collects performance data of facility systems to support evaluation and budgeting.
• Provides support during tenant fit out works, ensuring adherence to safety and technical guidelines. Identifies opportunities for process improvements and cost efficiencies in facility operations.
• Maintains accurate records of maintenance activities and prepares periodic reports and presentations for management review

Required Education & Experience

• Bachelor's degree in engineering/engineering technology or equivalent.
• Minimum 2- 3 years of experience in a supervisory or management role within a retail, hospitality, or facility management environment.
• CSE Certificate is a must .
• Experience in operation / facility management within commercial or industrial setting proven track record of managing facility operation, maintenance, and safety procedures
• Experience in coordinating and overseeing projects, vendor management, and budget administration
• Required Languages & Computer Skills:
• Proficiency in Arabic and English (spoken and written)
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word, Outlook) .
• Required Competencies & Skills:
• Customer focus
• Working effectively with others
• Flexibility & responsiveness
• Ownership & engagement