Key Account Manager
2 weeks ago
Job Purpose:
Developing trust relationship with portfolio of major clients to ensure they achieved company objectives target.
Key Accountabilities:
Functional:
• Sales Management
Manage a portfolio of key travel management companies and corporate clients.
Achieve agreed sales revenue targets.
Negotiate incentive agreements with corporate and agency clients and review/assess performance on a quarterly basis.
Develop an intimate understanding of the customer's business using a variety of sources and identify and explore commercial opportunities potentials.
Anticipating key account changes and improvements
Use the Flynas guidelines for dealing to ensure processes, deals and ensure all A & B accounts have ADPs completed with account objectives & targets agreed by line manage.
To develop necessary Presentation skills.
• Account Management
Create and develop awareness of flynas products and services within the portfolio of accounts in order to ensure that the revenue objectives set are achieved.
Develop and implement effective sales and marketing initiatives/plans with assigned accounts to increase flynas revenue share.
Run all activities with corporate travel agents and ensure the effective dissemination and communication of flynas developments to assigned clients.
Develop innovative solutions for customers that not only support our current product portfolio.
Meeting all client's needs and deliverables according to proposed timelines
Review area sales performance and recommend action where necessary to maximize revenue.
• Operational:
Planning & Organizing:
Plans and prepares from a 4 daily sales visits to both existing Trade and corporate prospect customers
Maintaining and developing business relationships with major travel
Management companies and other selected independents.
Consistently updates management on top 10 travel and corporate houses.
Identify and prospect new corporate client opportunities based on revenue potential.
• Generic Responsibilities:
Maintain and update regular sales call activities in weekly sales activity report.
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
Input data accurately ie: account, contact, IATA number, agreement details, into , to ensure integrity of reporting in downstream systems.
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