Food & beverage trainer

1 week ago

Jeddah, Makkah Province, Saudi Arabia Dimensions Full time


Job Description:

A Food and Beverage (F&B) Trainer is responsible for developing, coordinating, and delivering training programs to enhance the skills and knowledge of F&B staff, ensuring excellent service and operational efficiency. They conduct needs assessments, design training materials, and evaluate the effectiveness of training initiatives. Their role also includes promoting a customer-oriented approach and maintaining high standards of hygiene and food safety. Key Responsibilities:

  • Training Delivery: Conduct engaging training sessions on various aspects of food and beverage service, including food preparation, service techniques, customer interaction, and hygiene practices.
  • Curriculum Development: Create and update training materials, such as manuals, presentations, and online resources, tailored to the specific needs of the F&B department.
  • Needs Assessment: Identify training gaps and areas for improvement within the F&B team through assessments and feedback mechanisms.
  • Performance Evaluation: Monitor and evaluate the performance of staff after training, providing feedback and coaching to ensure knowledge retention and skill application.
  • Standard Implementation: Ensure that all F&B staff adhere to established standards, procedures, and best practices related to food safety, hygiene, and customer service.
  • Customer Service Focus: Promote a customer-centric approach within the F&B team, emphasizing the importance of guest satisfaction and creating positive dining experiences.
  • Compliance: Ensure that all F&B operations comply with relevant health, safety, and hygiene regulations.
  • Collaboration: Work closely with F&B managers and supervisors to align training programs with operational goals and staff development needs.
  • Continuous Improvement: Stay updated on industry trends and best practices in food and beverage service, incorporating new knowledge and techniques into training programs.

Required Skills and Qualifications:

  • Experience: A minimum of 3-5 years of experience in a supervisory or training role within the hospitality industry, particularly in food and beverage service.
  • Knowledge: Strong understanding of food and beverage operations, including service styles, menu development, hygiene standards, and customer service principles.
  • Communication: Excellent verbal and written communication skills, with the ability to deliver engaging and informative training sessions.
  • Presentation Skills: Ability to present information clearly and confidently, using various training methods to cater to different learning styles.
  • Interpersonal Skills: Strong interpersonal skills to build rapport with staff, foster a positive learning environment, and provide constructive feedback.
  • Organizational Skills: Excellent organizational and time management skills to manage training schedules, materials, and participant records.
  • Problem-Solving:A bility to identify and resolve issues related to training effectiveness, staff performance, and operational challenges.
  • Education: A bachelor's degree in hospitality management, culinary arts, or a related field is often preferred.

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