Customer Service Specialist

1 week ago

Makkah, Makkah Province, Saudi Arabia SuperPets_SA Full time 20,000 - 60,000 per year

Role Description

This is a full-time on-site role for a Customer Service Specialist located in the Riyadh.

The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, handling customer inquiries via phone, and managing customer experiences. This role involves resolving customer issues, maintaining high standards of phone etiquette, and enhancing overall customer service processes.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Problem-solving skills and strong attention to detail
  • Experience in the pet industry or a related field is a plus
  • High school diploma or equivalent; additional qualifications are a plus

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