Director of Data Platforms

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia webook Full time

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

Role Overview

The Director of Data Platforms & Intelligence is one of the most strategically significant leadership hires at webook.

This role owns and integrates:

  • Data Platforms
  • Analytics & Insights
  • AI Enablement
  • Intelligence Products
  • Commercial Data Monetisation
  • Operational & Executive Decision Intelligence

This leader transforms webook's data into a revenue-driving, intelligence-generating engine.

What You'll Own

Data Platform Strategy & Architecture

  • Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals
  • Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access
  • Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)
  • Ensure resilience during extreme traffic spikes and major events

Data Reliability & Observability

  • Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)
  • Treat data incidents with production-level severity
  • Deliver trusted, always-on data for real-time ops and BI

Business Intelligence & Decision Intelligence

  • Lead executive dashboards, KPI frameworks, forecasting, and operational metrics
  • Enable self-service analytics with governed semantic layers
  • Partner with Product, Marketing, Commercial, and Operations on proactive insights

Partner & Promoter Intelligence (Core 2026 Monetisation)

  • Design and own data-as-a-product roadmap
  • Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence
  • Work with Commercial on pricing, packaging, and go-to-market

AI Enablement & Predictive Intelligence

  • Build data foundations for AI and ML models
  • Support recommendation systems, conversational UX, forecasting, and anomaly detection
  • Operationalise models with monitoring and retraining

Governance, Security & Compliance

  • Define policies for data access, retention, and protection
  • Ensure PDPL & GDPR compliance in partnership with CISO & DPO

Leadership & Organisation Building

  • Lead Data Engineering, Analytics, BI, and Data Operations teams
  • Define org structure, hiring plans, and career ladders
  • Act as a core member of the Technology Leadership Team

Essential

  • 15+ years in data engineering, analytics, BI, architecture, or data leadership
  • Proven experience building enterprise-grade data platforms
  • Experience commercialising external data or intelligence products
  • Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools)
  • Strong AI, ML Ops, KPI, and executive reporting expertise
  • Strong understanding of PDPL/GDPR
  • Excellent executive communication and influence

Nice to Have

  • Experience in ticketing, events, travel, marketplaces, or entertainment tech
  • Experience with multi-tenant data products
  • Experience delivering market intelligence to enterprise clients
Why Join webook?
  • Own one of the most strategic data roles in the region
  • Build intelligence products with direct revenue impact
  • Shape AI-driven decision-making at scale
  • Work at the intersection of technology, data, and live experiences

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