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k2 System Operations Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia VaporVM Full time

Role Overview

We are seeking a highly skilled
K2 Administrator / Workflow Automation Specialist
to manage, maintain, and enhance our enterprise workflow automation ecosystem. The ideal candidate will have hands-on experience with
K2 Five, K2 Cloud, or earlier K2 versions
, along with strong technical expertise in SmartForms, SmartObjects, and system integrations. This role requires a proactive professional who can ensure high availability, optimal performance, and seamless delivery of business process automation solutions.

Key Responsibilities

Platform Administration & Operations

  • Manage, monitor, and support K2 workflow and process automation environments (K2 Five, K2 Cloud, or legacy versions).
  • Perform installation, configuration, upgrades, and patch management for K2 platforms.
  • Ensure system stability, performance, and high availability across all K2 environments.

Development & Configuration Support

  • Maintain, enhance, and optimize SmartObjects, SmartForms, workflows, and underlying integration components.
  • Work closely with business and development teams to facilitate workflow deployments, form modifications, and process updates.

Integrations & Connectivity

  • Manage integrations with external systems including
    SharePoint
    ,
    SQL Server
    ,
    web services
    , and
    REST/SOAP APIs
    .
  • Troubleshoot integration failures and implement resolution strategies.

Incident Management & Troubleshooting

  • Monitor platform health, diagnose issues, and perform root-cause analysis for system incidents.
  • Propose and implement preventive measures to mitigate recurring issues.
  • Provide timely support to end users and resolve operational incidents.

Governance, Compliance & Security

  • Ensure adherence to security policies, access control standards, and user/group management protocols within the K2 environment.
  • Maintain audit readiness and compliance documentation.

Documentation & Continuous Improvement

  • Develop and maintain technical documentation including system architecture details, standard operating procedures, troubleshooting guides, and best practices.
  • Participate in system testing, validation, and the rollout of new features and platform enhancements.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 3–5+ years of experience
    in K2 system administration or workflow operations.
  • Strong hands-on expertise with:
  • K2 Five / K2 Cloud
  • SmartForms, SmartObjects, workflows
  • K2 Management and Designer tools
  • SharePoint and SQL Server integrations
  • REST/SOAP services
  • Solid troubleshooting and performance tuning skills.
  • Working knowledge of .NET, SQL queries, and basic scripting for automation.
  • Excellent communication, analytical thinking, and documentation abilities.

Preferred Qualifications

  • Experience with Microsoft
    Power Platform
    (Power Automate, Power Apps).
  • Familiarity with cloud platforms such as
    Azure
    or
    AWS
    .
  • Certifications in K2, BPM, workflow automation, or related technologies.