IT Support Technician
15 hours ago
Job Title:
IT Support Technician (Field)
Location:
Jeddah/Riyadh
Project Type:
Large-scale IT rollout and operations support
Duration:
22 December 2025 – 26 January 2026
Work Arrangement:
Onsite, full-time during rollout and operations
Role Summary
The IT Support Technician (Field) will provide hands-on, on-site technical support for end-user IT equipment during rollout and live operational phases. This role is execution-focused and requires strong troubleshooting skills in a fast-paced, venue-based environment.
Key Responsibilities
- Install, configure, and support laptops, desktops, monitors, and peripherals
- Deploy, configure, and test local and network printers
- Perform OS setup, user profile configuration, and basic software installations
- Troubleshoot hardware, software, and connectivity issues on-site
- Provide first-level user support and on-the-spot technical assistance
- Replace faulty equipment and coordinate repairs or swaps
- Maintain service tickets, checklists, and site sign-off documentation
Required Experience & Technical Skills
- 3+ years
of experience in IT helpdesk, field support, or desktop support roles - Strong working knowledge of
Windows OS
and standard office applications - Hands-on experience supporting
printers and peripherals - Basic understanding of
LAN, Wi-Fi, and IP addressing - Strong communication skills and a customer-service mindset
- Must be available
onsite, full-time
for the entire project duration
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