Sales Supervisor

7 days ago

Dammam, Eastern Province, Saudi Arabia FIFOOD Full time 40,000 - 80,000 per year

Job Title:
Sales Supervisor

Company:
FiFOOD – First International Food Company

Location:
Dammam, Eastern Province, Saudi Arabia

Workplace Type:
On-site

Employment Type:
Full-time

Company Overview

FiFOOD
, established in 2004 in Dammam, Saudi Arabia, is a leading FMCG distribution company under the umbrella of
Alohali Holding Group
.

With over 35 years of expertise in consumer products, FiFOOD has built a strong reputation for
quality, reliability, and innovation
.

The company distributes a wide portfolio of
international and regional brands
, serving as a trusted partner for global manufacturers and local retailers alike.

Backed by Alohali Holding's diversified operations, FiFOOD is committed to delivering
customer-focused distribution solutions
while driving sustainable growth in the Saudi market.

Position Summary

The
Sales Supervisor
will be responsible for managing and guiding the sales team to achieve company targets, maintain strong customer relationships, and ensure high standards of performance and service delivery.

This role requires a proactive leader with a strong commercial mindset, capable of analyzing market trends, identifying business opportunities, and driving revenue growth within the assigned region.

Key Responsibilities

  • Supervise and motivate the sales team to achieve monthly and annual sales targets.
  • Conduct regular market visits to monitor sales performance, identify opportunities, and ensure customer satisfaction.
  • Analyze sales data, prepare performance reports, and recommend improvement actions.
  • Ensure the proper execution of sales strategies, product placements, and promotional activities.
  • Coordinate with logistics and supply chain teams to maintain adequate stock levels and timely deliveries.
  • Support the team in negotiating deals, resolving client issues, and handling escalations professionally.
  • Train and develop new sales representatives to enhance product knowledge and selling skills.
  • Ensure compliance with company policies, pricing strategies, and customer service standards.
  • Report regularly to the Sales Manager and contribute to strategic sales planning.

Qualifications & Skills

  • Bachelor's degree in
    Business Administration, Marketing, or a related field
    (MBA is a plus).
  • Minimum
    3–5 years of experience
    in sales supervision, preferably within FMCG or retail distribution.
  • Proven experience in
    team management, target achievement, and market expansion
    .
  • Strong analytical and problem-solving skills to evaluate performance metrics and market data.
  • Excellent communication, leadership, and negotiation skills.
  • Proficiency in
    MS Office (Excel, PowerPoint, Word)
    and familiarity with
    ERP or CRM systems
    .
  • Fluency in
    English
    (Arabic is an advantage).
  • Valid driving license and willingness to travel within assigned territories.

Personal Attributes

  • Results-driven and highly organized.
  • Dynamic leadership style with a hands-on approach.
  • Strong interpersonal skills and customer-centric mindset.
  • Ability to work under pressure and manage multiple priorities effectively.

Reporting Line

Reports directly to the
Sales Manager / Regional Sales Head
.

Work Environment

  • Based in
    Dammam
    , with field visits across the Eastern and Central regions.
  • Travel Requirement:
    Frequent local travel to client sites and retail outlets.

Key Performance Indicators (KPIs)

  • Achievement of monthly sales targets.
  • Growth in customer base and retention rate.
  • Improvement in team productivity and performance.
  • Compliance with sales policies and reporting standards.
  • Customer satisfaction ratings and service quality.

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