ERP & Software Implementation Specialist

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia FRESME - Fast Resource & Management Enterprise Full time

Location: Saudi Arabia (KSA)

Gender: Male & Female

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Job Overview

We are hiring an ERP & Software Implementation Specialist for our Saudi operations. The ideal candidate will manage both pre-sales and post-sales activities, ensuring clients receive a smooth, efficient, and professional experience from initial engagement to final deployment. Arabic proficiency will be considered a strong advantage.

Key Responsibilities

  • Conduct professional pre-sales demos, requirement gathering, and solution presentations.

  • ⁠Work closely with clients to understand business processes and recommend suitable ERP modules.

  • ⁠Lead the full implementation cycle including configuration, testing, training, and go-live support.

  • ⁠Prepare documentation, SOPs, and process workflows.

  • ⁠Provide ongoing post-sales support, troubleshooting, and system optimization.

  • ⁠Maintain strong client relationships and ensure high levels of customer satisfaction.

  • ⁠Coordinate with technical and development teams for customizations when needed.

Required Skills & Qualifications

  • Experience in ERP implementation, software deployment, or business process mapping.

  • ⁠Strong analytical and problem-solving skills.

  • ⁠Excellent communication and client-handling abilities.

  • ⁠Ability to work independently and manage multiple projects.

  • ⁠Knowledge of finance, inventory, production, supply chain, or HR processes is a plus.

Arabic speaking ability will be an added advantage



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