Housekeeping Supervisor
1 week ago
JOB PURPOSE:
• Support the Executive Housekeeper in implementing Jayasom's strategy and operational standards.
• Lead the HK team to ensure cleanliness, hygiene, and asset care.
• Uphold Jayasom's wellness and sustainability culture by example.
KEY RESPONSIBILITIES:
• Assist the Executive Housekeeper in overseeing daily housekeeping operations in line with Jayasom's standards.
• Lead and manage the HK attendants to ensure efficiency and guest satisfaction.
• Supervise room cycles, ensuring rooms are clean, well-prepared, and ready for arrivals—especially VIPs.
• Coordinate with all departments to maintain cleanliness, safety, and smooth guest experiences.
• Handle guest requests and complaints promptly and professionally.
• Monitor maintenance issues, stock levels, and daily reports to ensure operational readiness.
• Maintain clear communication and detailed handovers between shifts.
• Ensure all guest areas remain clean, organized, and welcoming at all times.
JOB REQUIREMENTS:
• BA in Hospitality Management (preferred) or equivalent
• Proven experience in a similar role
• Experience working with multicultural teams
• Pre-opening experience
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