Client Relationship Manager

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years' experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Client Relationship Manager based out of our Riyadh office.

How You'll Make an Impact:

• Own and grow a defined portfolio of strategic B2B client accounts across the Middle East, driving renewals, cross-sell and new logo acquisition to achieve/exceed revenue targets.
• Lead consultative engagements to understand client learning needs and translate them into tailored solutions, collaborating with trainer faculty and product specialists.
• Position Fitch Learning and the wider Fitch Group as thought leaders in financial markets and learning, delivering persuasive pitches and best-in-class proposals.
• Maintain accurate pipeline management, forecasting and account activity using Salesforce; produce regular revenue forecasts built from your pipeline.
• Partner with operations to hand over won programs for delivery while retaining commercial oversight and the senior client relationship.

You May be a Good Fit if: 

• 5+ years of B2B sales and client relationship management experience, ideally within financial services education or related training solutions.
• Proven track record of meeting or exceeding revenue targets, managing enterprise accounts, and converting complex multi-stakeholder opportunities.
• Proficiency with CRM tools (e.g., Salesforce) and data-driven pipeline/forecast management.

What Would Make You Stand Out: 

• Experience selling into KSA financial institutions, government entities or large corporates, with Arabic and English fluency.
• Background designing learning programs in credit, markets, risk or broader financial services topics.
• Strong consultative selling, proposal development and C-level engagement skills.
• Familiarity with GCC tender/RFP processes and collaboration across global, cross-functional teams.

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

For more information, please visit our websites:

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