Customer Service – Offer Admin Review Expert

2 weeks ago

Saudi Arabia a564812a-7d6e-4088-89e9-015f0b6d8452 Full time 12,600 - 132,600 per year

Location: In-Person in Riyadh

Job Type: Full-time

Nationality: Saudi Nationals preferred

Salary: Up to 11,050 SAR

We are hiring a skilled Offer Admin Review Expert (Arabic Speaker) to review, validate, and approve promotional offers before publishing. The role ensures accuracy, compliance, and high-quality communication with clients.

Responsibilities:

  • Review AI-processed offers to ensure accuracy, clarity, and completeness.
  • Validate outputs against business rules, pricing, service standards, and compliance requirements.
  • Approve offers for publishing or return them with clear, actionable feedback.
  • Communicate with clients to request revisions or provide clarifications.
  • Report recurring issues and improvement areas to the AI/operations teams.
  • Maintain logs, records, and documentation in CRM systems.
  • Ensure all offers meet internal policies, legal guidelines, and brand standards.
  • Prepare daily or weekly quality and audit reports.

Requirements:

  • Bachelor's degree in Business, Administration, or related field (preferred).
  • Arabic speaker (mandatory) — excellent reading & writing skills.
  • Experience in quality assurance, administrative review, or content validation is a strong plus.
  • Ability to understand AI-generated review summaries and decision outputs.
  • Experience using CRM systems (Zoho, HubSpot, Salesforce, etc.).
  • High attention to detail with strong analytical thinking.
  • Excellent communication skills (Arabic & English).
  • Good time management and customer-first mindset.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: ﷼11,050.00 per month

Work Location: Remote

  • Admin Officer

    2 weeks ago

    Saudi Arabia Apparel Group Full time 30,000 - 60,000 per year

    DescriptionObjective:The Admin Officer is responsible for providing day-to-day administrative support to ensure the smooth functioning of office operations. This role involves assisting in facility upkeep, managing supplies, handling basic documentation, and coordinating with vendors and internal departments to support the overall administrative...

  • Customer Service Professions

    2 weeks ago

    Saudi Arabia Zamil Industrial Full time 40,000 - 60,000 per year

    DescriptionAbout the RoleWe are seeking proactive and customer-focused Customer Service Professionals to join our dynamic Customer Experience & Support team. In this role, you will be responsible for ensuring exceptional service delivery, addressing customer inquiries, and resolving issues promptly and effectively.You will serve as a key liaison between...

  • Insurance Admin Assistant

    1 week ago

    Sa, SA, Saudi Arabia Somewhere Full time 220,000 - 440,000 per year

    ​​​​​ ADMINISTRATOR / SCHEDULER – REMOTEScheduling and coordinating jobs for a team of ~20 electricians across residential, commercial, solar, and insurance work.RESPONSIBILITIES:- Scheduling reactive, planned, and electrical jobs- Managing the email queue and customer communications- Dispatching technicians and monitoring job progress- Raising...

  • Customer Success Manager

    4 days ago

    Saudi Arabia Augnito Full time

    Customer Success Manager (KSA) – JDAbout Us: is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.From the outset,...

  • Customer Service Specialist

    1 week ago

    Saudi Arabia Stockland Full time 40,000 - 50,000 per year

    The Opportunity – help build places people love to liveJoin our Customer Service team supporting our Masterplanned Residential Sales team and play a pivotal role, utilising your customer service and administrative skills. We're Looking For…Someone to support and help prospective homebuyers with their decision-making process and progression towards a new...

  • System admin

    2 weeks ago

    Khobar, Ash Sharqiyah, , Saudi Arabia Tamimi commercial Full time 40,000 - 60,000 per year

    This jobholder is responsible for maintaining and administrating computer networks by identifying network requirements, installing upgrades and monitoring network performance.   Experience 3 -5 years.Jobroles: Microsoft windows servers installation and configurationVM  installation and configurationNetwork Admin (Cisco router)Firewall configurationData...

  • Job Opportunities Customer Service

    1 week ago

    Saudi Arabia Richemont Full time 10,000 - 20,000 per year

    Cartier is hiring for Saudi National CS Associates to join their boutiques across Saudi Arabia in Riyadh, Jeddah and KhobbarHow will you make an impact?As a true ambassador of Cartier, you will attend to after-sale clients at the boutique, abiding by policies and procedures of after-sales to ensure follow up of after-sales service, maintain relationships...

  • Customer Service Manager

    1 week ago

    Saudi Arabia Adesso Full time 80,000 - 120,000 per year

    DEINE ROLLEVerantwortung: Zusammen mit weiteren Teammitgliedern bist du verantwortlich für die produktive Softwarelösung, die wir für unsere Kunden innerhalb von SAP CX Projekten umsetzen.Störungsbearbeitung: Du nimmst Störungsmeldungen und Service-Anfragen an und sorgst für deren fristgerechte Bearbeitung und Lösung.Koordination: Du koordinierst...

  • Admin Assistant

    2 weeks ago

    Saudi Arabia AlTamimi & Co Full time 30,000 - 60,000 per year

    DescriptionRole: Bilingual Admin Assistant / Secretary Reporting line: Team LeaderRequirements:5+ years of secretarial experience with a professional services companyFamiliarity with legal documents and terminologyExcellent knowledge of MS Office programs (Word, PowerPoint, Excel, and Outlook)Experience with legal technology (document management systems,...

  • Accounts & Admin Coordinator-Saudi National

    2 weeks ago

    Saudi Arabia Xeluxe Fire Safety Consultancy Full time 30,000 - 60,000 per year

    We are seeking a detail-oriented and proactive Accounts & Admin Coordinator to manage the day-to-day administrative and accounts-related operations of our KSA office. The role requires regular coordination and reporting to the Administrative Office located in Dubai, ensuring smooth communication and alignment of processes. Key ResponsibilitiesHandle daily ...