Operation Team Leader

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Salasa | سلاسة Full time 40,000 - 60,000 per year

Job description

Job Title:
Operations Team Leader – SLS at Salasa

Location:
jeddah

Company:
Salasa

About the Role:

Salasa is seeking a dedicated Operations Team Leader
to oversee and manage our SLS Express operations. This role involves leading a dynamic team, coordinating with couriers, and ensuring smooth and efficient dispatch processes. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to maintaining Salasa's high standards of operational excellence.

Key Responsibilities:

  • Lead and manage SLS dispatch processes to ensure optimal performance.
  • Collaborate with couriers to update and track shipment status.
  • Drive continuous improvement and development of SLS operations.
  • Ensure all shipments are delivered without loss or damage.
  • Collect COD amounts from couriers and manage cash reconciliation.
  • Monitor and follow up on RVP shipments to ensure timely delivery.
  • Resolve issues related to unclear shipment addresses.

Standard Responsibilities:

  • Adhere to Salasa's policies and procedures.
  • Perform other relevant tasks within the scope of knowledge and experience.

Qualifications:

  • Proven experience in operations or logistics management.
  • Strong leadership and problem-solving skills.
  • Ability to handle multiple tasks and meet deadlines.
  • Excellent communication and team coordination skills.

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