Customer Service Specialist
1 week ago
About the Role:
SmartPlus is seeking a dedicated
Customer Service Specialist
to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.
Key Responsibilities:
- Respond to and serve our customers through SmartPlus official platforms and websites, as well as official social media channels such as Instagram, TikTok, etc.
- Provide accurate product information, support with order processing, and resolve customer issues effectively.
- Maintain strong product knowledge to guide customers and enhance their overall experience.
- Accurately document customer interactions, feedback, and cases in the CRM system.
- Collaborate with internal teams to ensure timely issue resolution and customer updates.
- Proactively identify opportunities for process improvements to elevate service quality.
- Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.
Qualifications:
- High School Diploma or Technical Diploma (minimum).
- Previous experience in customer service or a related field is preferred.
- Strong communication and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with CRM systems is a plus.
Requirements
- High School Diploma or Technical Diploma (minimum).
- Previous experience in customer service or a related field is preferred.
- Strong communication and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with CRM systems is a plus
-
Customer Service Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Technical Pioneers Auto Service الرواد التقنيون لصيانة السيارات Full timeCompany DescriptionTechnical Pioneers Auto Services is a trusted destination for luxury car maintenance and repairs in Saudi Arabia. Operated by Royal Swiss Auto Services, we offer a range of high-quality and professional automotive services. From comprehensive vehicle inspections to complex repairs, we ensure optimal performance for luxury vehicles. Our...
-
Customer Service Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Aurora Spa Wellness Full timeSAUDI's OnlyRole DescriptionThis is a full-time on-site position located in Riyadh, Saudi Arabia. The Customer Service Specialist will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring optimal customer satisfaction. The role involves providing exceptional customer support, managing customer interactions...
-
Customer Service Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emdad Full timeAbout the Role: SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.Key Responsibilities: Respond to and serve our customers through SmartPlus...
-
Customer Service Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia EMDAD Full timeAbout the Role:SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.Key Responsibilities: Respond to and serve our customers through SmartPlus...
-
Customer service specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Metso Full timeJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
-
Operations Customer Service Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Taib Full timeAbout Taib:Taib is one of the leading companies in the healthcare sector in Saudi Arabia. Established in 2018, Taib provides a wide range of services including home healthcare, ambulance services, in-office employee lounges, at-home vaccinations, corporate wellness programs, and other medical fields.Taib is among the first companies in the Kingdom to be...
-
Customer Service Quality Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tabby | تابي Full timeApplication Deadline:31 December 2025Department:Customer Experience ManagementLocation:KSACompensation:ر.س8,000 / monthDescriptionTabbycreates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.The...
-
Customer Service Quality Specialist
23 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tabby | تابي Full timeDepartment:Customer Experience ManagementEmployment Type:Full TimeLocation:KSACompensation:ر.س8,000 / monthDescriptionTabbycreates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.The company's...
-
Customer Service Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia GlobCare | جلوب كير Full timeAbout the company:We strive to provide all types of medical services through specialists and consultants in all medical fields, both in the patient's home and via video calls. We have a comprehensive team of nursing, physical therapy, and nutrition specialists to deliver home healthcare services comparable to those offered by hospitals, in a competitive...
-
Customer Service Operations Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia vivo | WEIWO ELECTRONIC AND TECHNOLOGY Full timeJob Description: Customer Service Operations SpecialistReports to: Customer Service ManagerLocation: Riyadh, Saudi ArabiaJob PurposeTo provide comprehensive operational and administrative support to the Customer Service Manager by coordinating department activities, managing strategic partner relationships (Jarir, Lulu, Nesto), ensuring compliance with...