Operations Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Qureos Full time

Our Group is seeking a dynamic and experienced
Operations Manager (Specialty Coffee)
to join our team in
Riyadh, Saudi Arabia
. This is a
full-time
position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.

The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends.

Responsibilities

  • Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions.
  • Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations.
  • Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development.
  • Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment.
  • Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee.
  • Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&L analysis, and cost control.
  • Guarantee compliance with all health, safety, and sanitation regulations.
  • Analyse performance metrics and sales data to identify areas for improvement and drive business growth.
  • Build and maintain strong relationships with suppliers, vendors, and partners.

Qualifications

  • Proven experience in an operations management role, specifically within the specialty coffee industry.
  • In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance.
  • Strong leadership skills with a track record of successfully managing and developing teams.
  • Excellent financial acumen with demonstrable experience in budgeting and financial reporting.
  • Exceptional organisational, problem-solving, and decision-making abilities.
  • Superb communication and interpersonal skills, with fluency in English required.
  • A degree in Business Administration, Hospitality Management, or a related field is highly desirable.
  • Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage.

Benefits

  • A competitive salary and benefits package commensurate with experience.
  • The opportunity to be part of a forward-thinking, world-class organisation.
  • A dynamic work environment with significant opportunities for professional growth and development.

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