P4M KSA: ServiceNow Business Process Consultant

2 weeks ago

Saudi Arabia Plat4mation Full time 120,000 - 180,000 per year

Position: Business Consulting Specialist – ServiceNow

Location: Saudi Arabia

Are you passionate about ServiceNow and driven to deliver impactful business solutions? Do you have the confidence to advise C-level stakeholders and the expertise to ensure maximum value from implementations? If yes, we invite you to join Plat4mation Saudi Arabia as our next Business Consulting Specialist.

About the Role

As a Business Consulting Specialist, you will work closely with clients to bridge business goals with the power of the ServiceNow platform. You'll play a key role in shaping digital strategies, designing scalable processes, and delivering enterprise-level solutions. Your mission: maximize customer value realization and become a trusted advisor.

Key Responsibilities:

  • Drive process design, governance, KPIs, and control frameworks at a strategic level.
  • Lead ServiceNow Projects(ITSM, ITOM etc) and enterprise service management consulting engagements.
  • Run executive workshops and pitch functional ServiceNow solutions.
  • Present high-level demos, conduct gap analyses, and translate needs into actionable solutions.
  • Define operating models, roles, dashboards, and reporting structures.
  • Align solutions with ITIL standards and ensure platform coherence.
  • Support organizational transformation through strong stakeholder engagement.
  • Implement ServiceNow systems aligned with enterprise architecture and process maturity.

What We're Looking For

  • Bachelor's or Master's degree in IT, Engineering, or related field.
  • 7+ years of experience in consulting or digital transformation, ideally in large, complex environments.
  • Deep understanding of PaaS solutions and enterprise platforms.
  • Hands-on ServiceNow experience (including configuration and implementations).
  • Certified in:
  • ITIL v4
  • ServiceNow System Administrator
  • ServiceNow Implementation Specialist
  • Fluent in English; Arabic proficiency is highly desirable.
  • Strong presentation skills and ability to pitch solutions to business and technical audiences.
  • Proven capability to lead customer relationships and act as a trusted advisor.

What You'll Get

  • Attractive compensation with performance-based bonuses.
  • 22 days paid leave & modern laptop.
  • Dynamic work environment with flexible arrangements.
  • Global exposure and opportunities for rapid career advancement.
  • Inspiring team events, hackathons, knowledge sessions, and social initiatives.
  • Supportive and inclusive culture that fosters learning, growth, and innovation.

About Plat4mation

Plat4mation is a global Elite ServiceNow Partner specializing in advisory, implementation, and managed services across the full ServiceNow suite. Since 2013, we've grown to 500+ experts in 10 offices worldwide. Our focus is simple: making work flow for organizations through smart digital solutions.

We're proud recipients of multiple Global and EMEA ServiceNow Partner Awards and are trusted by clients across industries for our depth, innovation, and commitment.

  • P4M KSA Senior Technical Consultant

    2 weeks ago

    Saudi Arabia Plat4mation Full time 900,000 - 1,500,000 per year

    Position: ServiceNow ConsultantLocation: Saudi ArabiaAre you passionate about transforming business operations with ServiceNow?Join Plat4mation Saudi Arabia as a ServiceNow Consultant and help top-tier clients unlock the full potential of the ServiceNow platform.About the RoleAs a ServiceNow Consultant, you'll collaborate with clients to understand their...

  • P4M KSA: Platform Architect

    2 weeks ago

    Saudi Arabia Plat4mation Full time 80,000 - 120,000 per year

    Our Technical/Platform Architect plays a key role in achieving success for our business and customers. In this position in our office in Riyadh you will help customers with designing the best flow experiences on the ServiceNow platform. You create, safeguard and propagate new solutions and best practices. You also take part in the presales process, during...

  • P4M KSA: Project Manager

    4 days ago

    Saudi Arabia Plat4mation Full time

    ServiceNow Delivery Manager – Riyadh, Saudi ArabiaDo you take pride in delivering world-class project execution and exceptional customer service? Do you inspire your team to go the extra mile for the best possible outcomes? Then you might be the leader we're looking forWhat will you do?As a ServiceNow Delivery Manager, you will be jointly responsible (with...

  • ServiceNow ITSM Consultant

    2 weeks ago

    Saudi Arabia Eleveight Group Full time 120,000 - 240,000 per year

    Position  Position based in : Saudi ArabiaOperating mode : On-siteType of contract : Freelance Start date : ASAPLevel of education required : Bac+5   Job description Looking for a new challenge ? Join Eleveight We are hiring on behalf of our partner in the technology sector and are looking for a ServiceNow ITSM Consultant to take on the following...

  • ServiceNow ITOM Consultant

    2 weeks ago

    Saudi Arabia Eleveight Group Full time 120,000 - 180,000 per year

    Position  Position based in : Saudi ArabiaOperating mode : On-siteType of contract : Freelance Start date : ASAPLevel of education required : Bac+5   Job description Looking for a new challenge ? Join Eleveight We are hiring on behalf of our partner in the technology sector and are looking for a ServiceNow ITOM Consultant to take on the following...

  • Advisory Presales Solution Consultant

    4 days ago

    King Khalid & Oruba Rd, Riyadh, Saudi Arabia ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Advisory Solution Consultant

    1 week ago

    King Khalid & Oruba Rd, Riyadh, Saudi Arabia ServiceNow Full time 120,000 - 240,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow Architect

    1 week ago

    Saudi Arabia Capgemini Full time 120,000 - 240,000 per year

    About Capgemini Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the...

  • Senior Solution Sales Executive, Risk

    2 days ago

    King Khalid & Oruba Rd, Riyadh, Saudi Arabia ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Platform Architect

    2 weeks ago

    King Khalid & Oruba Rd, Riyadh, Saudi Arabia ServiceNow Full time 120,000 - 240,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...