Collector

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Nova Water Full time

Nova Water is Saudi Arabia's most iconic premium bottled water brand, recognized for its uncompromising quality and continuous innovation. As the Kingdom's leading water brand, Nova has earned the trust of consumers nationwide and remains a symbol of purity and pride. Rooted in the heart of this land, Nova continues to set the benchmark for hydration and brand excellence in Saudi Arabia.

Job Summary:

A Collector will be responsible for
managing the entire debt collection cycle
specifically for the Out-of-Home (OOH) channel. This role requires
proactive, persistent follow-up
with clients on due and overdue invoices, strong proficiency in
Excel for detailed tracking and reporting
, and excellent
professional communication and negotiation skills
to ensure timely payment and efficient resolution of billing disputes.

Key Responsibilities

  • Collections Management:
    Manage the entire debt collection cycle for the Out-of-Home (OOH) channel, proactively contacting clients regarding due and overdue invoices.
  • Tracking & Reporting:
    Develop, maintain, and circulate a detailed collection tracking sheet to monitor payment status, follow-up actions, and aging reports.
  • Follow-up Strategy:
    Implement and maintain a strong, persistent follow-up strategy using various communication channels (phone, email, and potential client visits) to ensure timely receipt of payments.
  • Management Reporting:
    Prepare and present regular, comprehensive collection reports and performance dashboards for management using Microsoft Excel and PowerPoint.
  • Dispute Resolution:
    Coordinate closely with the Sales Team and the Finance Department to investigate and resolve any billing discrepancies or client disputes efficiently.

Candidate Requirements

Technical & Soft Skills

  • Data Proficiency (Mandatory):
    High proficiency in
    Microsoft Excel
    is mandatory, including the ability to create and manipulate complex tracking sheets, pivot tables, and reports.
  • Presentation Skills:
    Proficiency in
    Microsoft PowerPoint
    for preparing and presenting data and reports to management.

Organizational & Follow-up Strength

  • Organization:
    Must be extremely organized with a proven ability to manage a high volume of client accounts simultaneously.
  • Persistence:
    Demonstrated capability to track all client communications and persistently follow up on due and overdue payments until resolution.

Communication & Negotiation

  • Communication:
    Excellent verbal and written communication skills.
  • Negotiation:
    Ability to be firm, professional, and effective when negotiating and securing payments from clients.

Qualifications:

  • Associate's Degree (Diploma) or Bachelor's Degree
    in Accounting, Finance, Business Administration or any related field
  • Minimum of
    3-4 years of experience
  • Experience in
    FMCG manufacturing
    industry is highly desirable.

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