IT Support Assistant

Job Title

IT Support Assistant

Job Description

IT Support Administrator

Introduction

Vanderlande Jeddah office has a requirement to provide IT support for the MENA region covering IT asset management and initial problem solving.

As an ICT Support Administrator you are driven to provide the best possible IT customer support service.

Your responsibilities:

IT Office support functions including network, ISP supplier management. desk equipment and printer mgt ensuring continuity of office services.

Manage the IT asset database ensuring the IT assets are recorded and kept updated from purchase to initial issue to disposal when end of life.

Manage the IT stock and liaise with the framework supplier to ensure the timely supply of replacement and new assets.

Act as liaison for support issues for regional staff and escalating when required for solutions.

Manage the communications supplier and leverage efficiencies and savings where possible.

Support the office network management in coordination with the head office.

Your profile:

You are a graduate looking to gain experience to kickstart your career in IT and develop your competencies.

As an ICT Support Administrator you are a teamplayer looking to make our department everyday better. Your communication skills, both verbal and written, are strong. We are an international company of many different offices around the world with many cultures. You enjoy supporting others and solving problems in a logical manner.

Competences:

Graduate in a computer science related field.

Experience working with Microsoft Office 365, Windows 11 and Active directory

You are service oriented, customer friendly and have strong communication skills

English is the main language being able to read/write/speak, Arabic is beneficial.

Our company:

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions and Walmart, which seamlessly integrate innovative systems, intelligent software and life-cycle services.

If you aspire to a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships and rise to the challenge of industry-leading projects.

You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.

To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…

What we offer:

In the challenging and responsible position of ICT Support Administrator you will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. We offer a full-time position in a friendly and professional working environment with a lot of scope for personal development.