agent-guest relations

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

Execute the daily functions of arrival and departure for guests in a manner keeping with the Brand Standards.Adheres to and executes all job task checklist points.Perform registration process by obtaining data from guest and by observing the established guidelines.Serve welcome drinks and towels to guests.Lobby Management: areas to be well maintained neat...

Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests ofGuests. Keep Misenplace ready for VIP arrival ( room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP gussets to their rooms. Update guest information into the computer after a complete check in....

DescriptionPOSITION SUMMARYOrganize confirm process and conduct all guest checkins/checkouts room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

DescriptionPOSITION SUMMARYOrganize confirm process and conduct all guest checkins/checkouts room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests personallyLiaise closely with Concierge and Butler for Hotel events restaurant...

Description As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®?...

Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards room keys welcome drink)Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms.Update guest information into the computer after a complete...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

Are you passionate about hospitality and creating exceptional guest experiences We are looking for a friendly proactive and guest-focused Guest Relations Agent to join our team and become the face of our property. Key Responsibilities:Greet and welcome guests in a warm professional mannerAssist with check-in and check-out proceduresHandle guest inquiries...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction- Respond to guests needs and anticipate their unstated ones- Expect and react promptly to guests requirements and inquires- Actively listen and resolve guests complaints- Oversee and coordinate all arrivals and...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations Team Member you will serve on the Front Office Team which...

We are seeking a professional and enthusiastic Hostess to join our dynamic team in Riyadh Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming and organized dining experience. This position requires exceptional organizational skills genuine hospitality and a commitment to delivering outstanding...

THE POSITIONTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESEnsure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...