application help desk

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

Join our Help Desk team to provide exceptional level 1 and 2 technical support.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.Write training manuals and train computer users.Key RequirementsProven experience as a help desk...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

We are looking for a motivated and customer-oriented Help Desk Specialist to provide first-level IT support, troubleshoot technical issues, and ensure the smooth operation of IT systems and services while maintaining high service quality and meeting agreed Service Level Agreements (SLAs).Key ResponsibilitiesProvide Level 1 (L1) technical support via phone,...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts workflows and system performance while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Asmacs Contracting Est. is seeking an experienced IT Support professional to provide first-level assistance for end users, manage service desk requests, and maintain IT assets. The role covers Windows operating systems, Microsoft 365, and Active Directory while ensuring security and policy compliance.On-site environment with strong emphasis on...

Asmacs Contracting Est. is seeking an experienced IT Support professional to provide first-level assistance for end users, manage service desk requests, and maintain IT assets. The role covers Windows operating systems, Microsoft 365, and Active Directory while ensuring security and policy compliance.On-site environment with strong emphasis on...

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.The ideal candidate will have a Bachelor’s or...

Role Purpose Support residents and the daily compound office by receiving requests, coordinating action with the responsible teams, following up to completion, and keeping clear records and reports. Key Responsibilities Receive residents’ questions, service requests and complaints. Record the villa, location, date, contact details and a clear description...

Mohamed Baqir Al-Faraj Constructions in Dammam, Saudi Arabia, is seeking a hands-on IT Help Desk / IT Support Engineer to deliver first- and second-line support across desktops, laptops, Microsoft 365, Active Directory, and network connectivity. This permanent role emphasizes reliable issue resolution and smooth daily IT operations in a busy enterprise...

Jeddah, Saudi Arabia | Posted on 11/04/2025We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Position Summary Driving advanced IT support operations, end-user technical assistance, and infrastructure maintenance in Dammam, Saudi Arabia, a well-established regional enterprise is actively seeking a hands-on IT Help Desk / IT Support Engineer for a permanent full-time professional engagement. In this vital technical role, you will provide comprehensive...

Axs Sa is seeking a motivated Help Desk Specialist in Medina to deliver first-line IT support and maintain high service quality. You will troubleshoot issues across hardware, software, and networks, support Windows 10/11, Microsoft 365, Outlook, and Teams, and manage user accounts in Active Directory.Responsibilities include incident logging, ITSM ticketing,...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

Client Overview Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...