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This is a clustered job between Mercure Makkah Alaziziah & ibis styles MakkahEnsure the overall safety and security of the guests employees and property premisesInvestigate and report any violations to law/property policy occurrences of accidents complaints criminal activity and crisis situationsConduct regular floor patrols cash counts and crowd...

Develop implement and maintain security policies procedures and emergency response plans.Manage and supervise security personnel contractors and third-party security providers.Conduct security risk assessments and recommend mitigation measures.Monitor security systems including CCTV access control alarm systems and other surveillance technologies.Investigate...

Supervise daily security operations across assigned resort areas.  Lead and monitor security officers during patrols shifts and post assignments.  Ensure all access points entrances and restricted areas are properly controlled.  Monitor CCTV systems alarm systems and security equipment to detect and respond to incidents.  Respond promptly to...

Operate Maintain Repairs and does necessary adjustment for all electrical equipment and systems including Fire Alarm Motor Control Centers electrical interconnectivity with 3rd party systems. Assist Fire Alarm contractors on scheduled maintenance and briefs them on the condition of the equipment.Ensures of sufficient stock of spare parts available for the...

Operate Maintain Repairs and does necessary adjustment for all electrical equipment and systems including Fire Alarm Motor Control Centers electrical interconnectivity with 3rd party systems. Assist Fire Alarm contractors on scheduled maintenance and briefs them on the condition of the equipment.Ensures of sufficient stock of spare parts available for the...

Develop and implement comprehensive safety and security strategies policies and procedures.Lead physical security operations including access control surveillance systems security staffing and incident response.Conduct risk assessments and implement measures to mitigate operational physical and security risks.Ensure compliance with local national and...

As a Housekeeping Supervisor you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...

To be an Heartist of the  Hotel and Housekeeping in and outside the work place and create an atmosphere of high morale and a happy working relationship among the Heartist behave and act in an exemplary fashion embodying the brand mindsetTo act as a representative of the Management when dealing with guest complaints or if an   Heartist of the Housekeeping...

This Job is clustered between Mercure Makkah Alazizia & ibis styles MakkahFamiliar and complies with the hotels mission and standards in performing maintenance activities.Maximise maintenance team potential with a balanced focus on operations guests employee and owners satisfaction.Represents the engineering department during the daily HOD morning...

Job DescriptionPosition Title: Director of ReservationsDepartment: Revenue Management & ReservationsReports To: Director of Revenue ManagementLocation: Mövenpick Hotel & Residence Hajar Tower MakkahHotel Brand: Mövenpick by AccorPosition SummaryThe Director of Reservations is responsible for leading the Reservations Department and ensuring the effective...

Ensure guests receive prompt courteous pro-active and personalized serviceClean and maintain all butler areas including occupied and non-occupied rooms pantries stores equipments perishables stationaryCheck the expiry dates of all perishables and practice optimum usage of resourcesLiaise with Private Dining and check on a regular basis to ensure amenities...

 Ensure guests receive prompt courteous proactive and personalized serviceClean and maintain all butler areas including occupied and nonoccupied rooms pantries stores equipments perishables stationaryCheck the expiry dates of all perishables and practice optimum usage of resourcesLiaise with Private Dining and check on a regular basis to ensure amenities...

DescriptionJOB SUMMARYMaintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster addition the position oversees the inventory...

 Consistently offer exceptional friendly and engaging service.Ensure the best selection for the guest and ensure revenue is maximized through up-selling.Update reservations ensuring a flawless check in and check out process.Answer telephone and email inquiries in a timely manner.Assist guests regarding hotel facilities in an informative and helpful way.Take...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust...

DescriptionJOB SUMMARYManages the daily functions of the department to ensure protection of property assets employees guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on...

DescriptionJOB SUMMARYManages the daily functions of the department to ensure protection of property assets employees guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on...

DescriptionJOB SUMMARYManages the daily functions of the department to ensure protection of property assets employees guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on...