customer experience

DescriptionWe’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth,...

We are seeking an experienced CX Lead at DIET WATCHERS. He is responsible for overseeing the customer journey, ensuring that every interaction a customer has with the brand is positive, consistent, and aligned with the companys values. This article explores the key skills, qualifications, and responsibilities required for a successful CX Lead, providing...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minutes and monitor follow-ups. Analyze CX metrics (CSAT...

We re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia. You ll be responsible for making sure every customer interaction from support tickets and calls to escalations and self-serve resources is smooth efficient and...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are now expanding our mission of making healthy easy to retail...

Customer Experience Manager — Founding Team Join a fast-growing mobility and car-rental technology company as our founding Head of Customer Experience! We're seeking a visionary and driven leader to build our customer experience function from the ground up, serving two distinct customer segments: B2C and B2B. This role is for a true builder — someone...

Ninja is seeking a Customer Service Agent to be the frontline representative, delivering outstanding support to customers across phone, email, and chat. You will handle inquiries, resolve issues, and ensure a positive customer experience across all interactions.The role emphasizes collaboration with other departments, accurate CRM documentation, and ongoing...

Ninja is seeking a Customer Service Agent to be the frontline representative, delivering outstanding support to customers across phone, email, and chat channels.You will resolve issues related to orders and product information, document interactions in the CRM, collaborate with other departments, and participate in training to enhance service skills and...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

Company DescriptionHungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

About the Role:We are looking for a Digital Customer Experience Strategist to analyze and improve how businesses interact with customers across digital platforms. Your insights will help refine communication strategies, enhance user satisfaction, and drive engagement. This is a remote and flexible opportunity with earnings based on completed...

DescriptionJoin Müller's Solutions as a Digital & Customer Experience Expert and be part of our mission to deliver exceptional digital experiences to our clients. As a leading provider of Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are dedicated to helping businesses thrive in the digital age.As a Digital & Customer Experience...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and analyze the current state of these touch points and how to...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensuring excellence in both operations and client management....

Job Purpose The Customer Experience Management (CXM) Specialist is responsible for building and leading KAUSTIT’s customer experience measurement and improvement program. This role ensures IT services are evaluated, reported, and continuously improved based on user insights, positioning IT as a trusted, user-centric partner to the KAUST community. The role...

MCI is seeking a Remote Customer Service Agent to support a diverse client portfolio. You will handle customer inquiries with a focus on high-quality service, primarily through phone and online channels. Strong English proficiency and prior call center experience are required, with residency within 80km of the designated office.Experience working from home,...

Deutsche Post DHL Group is seeking a dedicated Call Center Advisor in a high-volume environment in Saudi Arabia. You will handle inbound customer inquiries, arrange pickups, provide shipment information, and promote DHL products and services to customers.Ideal candidates have high school education or above, 1 year in customer service, and strong English...

Panduit is seeking a Customer Experience Account Manager in Saudi Arabia. This role is crucial for generating revenue and managing customer service for assigned accounts and territories. You will build and grow business relationships while advocating for customer needs.Your responsibilities will include direct customer communication, revenue generation, and...

Mondelēz International invites fresh graduates to join its Internship program in the Middle East, North Africa and Pakistan region. You will work on real tasks, supporting analytics and business insights with Power BI and Excel, and gain exposure to fast-paced manufacturing environments.As an intern, you will be assigned projects by your supervisor, learn...

Main Job PurposeEnhancing the overall customer journey by combining frontline support with a strong focus on back-office operations, reporting, and performance analysis. This role ensures service excellence through data-driven insights, process improvements, and efficient handling of customer interactions and internal workflows.CompanySamaraJob...