customer experience

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are now expanding our mission of making healthy easy to retail...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minutes and monitor follow-ups. Analyze CX metrics (CSAT...

About The Company Müllers Solutions is a leading provider of innovative technology and consulting services dedicated to helping organizations optimize their operations and achieve sustainable growth. With a focus on delivering tailored solutions, Müllers Solutions has established a reputation for excellence and reliability across various industries. Our...

We re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia. You ll be responsible for making sure every customer interaction from support tickets and calls to escalations and self-serve resources is smooth efficient and...

Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking —...

We are seeking an experienced CX Lead at DIET WATCHERS. He is responsible for overseeing the customer journey, ensuring that every interaction a customer has with the brand is positive, consistent, and aligned with the companys values. This article explores the key skills, qualifications, and responsibilities required for a successful CX Lead, providing...

OSUS is seeking a dedicated Customer Experience Professional in Riyadh to help develop and implement strategies that improve service across all touchpoints. The role focuses on understanding customer needs, resolving inquiries, and driving growth through enhanced satisfaction and loyalty.You will work with the marketing and operations teams to collect...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

Müller's Solutions is looking for an experienced Customer Experience Specialist to analyze customer journeys, identify experience gaps, and drive improvements across digital and operational touchpointsRequirementsBachelor's degree in Computer Science, Engineering, or a related field.4+ years of professional experience in Customer Experience (CX).Strong...

DescriptionWe’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth,...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and analyze the current state of these touch points and how to...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensuring excellence in both operations and client management....

MCI is seeking a Remote Customer Service Agent to support a diverse client portfolio. You will handle customer inquiries with a focus on high-quality service, primarily through phone and online channels. Strong English proficiency and prior call center experience are required, with residency within 80km of the designated office.Experience working from home,...

Main Job PurposeEnhancing the overall customer journey by combining frontline support with a strong focus on back-office operations, reporting, and performance analysis. This role ensures service excellence through data-driven insights, process improvements, and efficient handling of customer interactions and internal workflows.CompanySamaraJob...

Join Müller's Solutions as a Digital & Customer Experience Expert and be part of our mission to deliver exceptional digital experiences to our clients. As a leading provider of Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are dedicated to helping businesses thrive in the digital age.As a Digital & Customer Experience Expert, you will...

Company DescriptionHungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

About the Role:We are looking for a Digital Customer Experience Strategist to analyze and improve how businesses interact with customers across digital platforms. Your insights will help refine communication strategies, enhance user satisfaction, and drive engagement. This is a remote and flexible opportunity with earnings based on completed...

Job ObjectiveRepresent Sahm Capital at the field booth, acting as the first point of contact for walk-in prospects and delivering an outstanding customer experience by guiding users through Sahm’s platform and services.Duties and ResponsibilitiesAct as the face of Sahm at the Mall booth, engaging walk-in prospects professionally.Introduce Sahm’s...

JOB PURPOSE:To deliver high-quality customer service across Ports & Terminal and E-Services by responding to customer inquiries, addressing complaints and service-related issues, providing accurate information and appropriate resolutions, and supporting customer needs. The role aims to ensure excellent service standards, enhance the overall customer...

Hamad Bin Abdullah Al-Manea Company is seeking a Customer Service Representative to support customers, answer inquiries, and process requests and complaints, ensuring a positive experience and building a lasting relationship.In this role you will respond to calls and messages, provide product and service information, update records, coordinate with...