customer experience manager

We're looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You'll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and...

We re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia. You ll be responsible for making sure every customer interaction from support tickets and calls to escalations and self-serve resources is smooth efficient and...

Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking —...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

The Customer Experience Management (CXM) Specialist is responsible for building and leading KAUSTIT’s customer experience measurement and improvement program. This role ensures IT services are evaluated, reported, and continuously improved based on user insights, positioning IT as a trusted, user-centric partner to the KAUST community. The role requires a...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer service and ensure our clients receive world-class support....

Overview Our client is a Logistics company in Riyadh, Saudi Arabia, and is hiring for the position of Taxation Manager. The Digital Marketing & Customer Experience manager is in charge of the overall Digital and Customer Experience strategy for the company. The manager will coordinate all digital marketing and content management for digital solutions, to...

Our client is a Logistics company in Riyadh, Saudi Arabia, and is hiring for the position of Taxation Manager.The Digital Marketing & Customer Experience manager is in charge of the overall Digital and Customer Experience strategy for the company.The manager will coordinate all digital marketing and content management for digital solutions, to...

Location: Riyadh, Saudi Arabia (Hybrid)Travel: Up to 25%Meet the TeamYou will join Cisco Customer Experience (CX) as a Customer Experience Manager, leading the strategic alignment, adoption, and value realization of Cisco software and services across key enterprise accounts in Saudi Arabia. In this high-impact role, you will partner closely with Sales,...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and analyze the current state of these touch points and how to...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensuring excellence in both operations and client management....

Company DescriptionHungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

Hire Fellows is seeking a Customer Experience Manager to own the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be hands-on with dashboards, processes, reporting, and root-cause analysis while collaborating with Product and Engineering to improve the customer journey, scale...

Melon Digital Insurance in the Eastern Province seeks a Customer Experience Manager to own the end-to-end journey from quote to renewal and claims. You will lead a team ensuring customers are informed, supported, and satisfied in a HYBRID environment at our Eastern Region office.You will work with cross-functional teams to raise satisfaction, reduce...

Job Title: Customer Experience Management (CEM) Engineer Recruiting Company: TANINT Recruitment Job Location: Saudi Arabia Job Type: 12-Month Extendable Contract Contract Duration: 12 Months (Extendable) Industry: Telecommunications | Customer Experience Management | Service Quality Management Position Summary TANINT Recruitment is seeking an experienced...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minutes and monitor follow-ups. Analyze CX metrics (CSAT...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are now expanding our mission of making healthy easy to retail...

About The Company Müllers Solutions is a leading provider of innovative technology and consulting services dedicated to helping organizations optimize their operations and achieve sustainable growth. With a focus on delivering tailored solutions, Müllers Solutions has established a reputation for excellence and reliability across various industries. Our...

Al Tamimi in Al Khobar, Saudi Arabia is seeking a dedicated Customer Service Specialist to provide exceptional service to customers. In this role, you will be responsible for resolving inquiries, maintaining records, and ensuring a positive customer experience.The ideal candidate should have a high school diploma, relevant customer service experience, and...

Müller’s Solutions is looking for an experienced Customer Experience Specialist to analyze customer journeys, identify experience gaps, and drive improvements across digital and operational touchpoints Requirements Bachelor’s degree in Computer Science, Engineering, or a related field. 4+ years of professional experience in Customer Experience...