customer experience manager

DescriptionWe’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth,...

We re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia. You ll be responsible for making sure every customer interaction from support tickets and calls to escalations and self-serve resources is smooth efficient and...

Customer Experience Manager — Founding Team Join a fast-growing mobility and car-rental technology company as our founding Head of Customer Experience! We're seeking a visionary and driven leader to build our customer experience function from the ground up, serving two distinct customer segments: B2C and B2B. This role is for a true builder — someone...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

Job Purpose The Customer Experience Management (CXM) Specialist is responsible for building and leading KAUSTIT’s customer experience measurement and improvement program. This role ensures IT services are evaluated, reported, and continuously improved based on user insights, positioning IT as a trusted, user-centric partner to the KAUST community. The role...

Our client is a Logistics company in Riyadh, Saudi Arabia, and is hiring for the position of Taxation Manager.The Digital Marketing & Customer Experience manager is in charge of the overall Digital and Customer Experience strategy for the company.The manager will coordinate all digital marketing and content management for digital solutions, to...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer service and ensure our clients receive world-class support....

Overview Our client is a Logistics company in Riyadh, Saudi Arabia, and is hiring for the position of Taxation Manager. The Digital Marketing & Customer Experience manager is in charge of the overall Digital and Customer Experience strategy for the company. The manager will coordinate all digital marketing and content management for digital solutions, to...

**Job Summary** Home Mechanic Technical Services is seeking an experienced and customer-focused **Customer Experience Manager** to lead customer satisfaction initiatives, improve service delivery processes, and drive exceptional customer experiences across the organization. We are looking for a strategic and results-driven leader with strong communication...

Job Opportunity | Branch Operations & Customer Experience Manager Chord is looking for a Branch Operations & Customer Experience Manager to lead day-to-day operations while ensuring a seamless customer journey and supporting business growth. This role combines operations management, customer experience, and commercial awareness, requiring someone who can...

Company DescriptionHungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and analyze the current state of these touch points and how to...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensuring excellence in both operations and client management....

Panduit is seeking a Customer Experience Account Manager in Saudi Arabia. This role is crucial for generating revenue and managing customer service for assigned accounts and territories. You will build and grow business relationships while advocating for customer needs.Your responsibilities will include direct customer communication, revenue generation, and...

Melon Digital Insurance in the Eastern Province seeks a Customer Experience Manager to own the end-to-end journey from quote to renewal and claims. You will lead a team ensuring customers are informed, supported, and satisfied in a HYBRID environment at our Eastern Region office.You will work with cross-functional teams to raise satisfaction, reduce...

Kirloskar Oil Engines Limited is seeking a Customer Service Manager to drive service performance and KPI delivery across assigned regions. You will oversee day-to-day service operations, escalation handling, and dealer network performance to ensure a consistent, customer-focused experience.You will lead cross-functional coordination with engineering,...

Hire Fellows is seeking a Customer Experience Manager to own the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.You’ll be hands-on with dashboards, processes, reporting, and root-cause analysis while collaborating with Product and Engineering to improve the customer journey, scale...

Job Title: Customer Experience Management (CEM) Engineer Recruiting Company: TANINT Recruitment Job Location: Saudi Arabia Job Type: 12-Month Extendable Contract Contract Duration: 12 Months (Extendable) Industry: Telecommunications | Customer Experience Management | Service Quality Management Position Summary TANINT Recruitment is seeking an experienced...

We are seeking an experienced CX Lead at DIET WATCHERS. He is responsible for overseeing the customer journey, ensuring that every interaction a customer has with the brand is positive, consistent, and aligned with the companys values. This article explores the key skills, qualifications, and responsibilities required for a successful CX Lead, providing...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minutes and monitor follow-ups. Analyze CX metrics (CSAT...