عمليات بحث ذات صلة

The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept...

The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and stream includes those who primarily lead...

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our...

Total-TECH Co is seeking an experienced CX leader in Jeddah to define and govern customer journey frameworks across digital sales, onboarding and renewal. You will identify pain points, drive improvements, and ensure consistent CX across sales, service, and operations.You will lead VoC programs (NPS, CSAT, CES), monitor sentiment trends, and close the loop...

Customer Journey & Experience GovernanceDefine and maintain the customer journey framework across digital sales and support exploration, decision, onboarding, and renewal. Identify pain points, emotional drop-offs, and service-level gaps in journey delivery. Collaborate with UX Research to ensure insights from both levels are aligned. Facilitate...

Job ResponsibilitiesDevelop and manage the UX Research Strategy amp Roadmap aligned with business and product goalsConduct qualitative amp quantitative user research usability testing personas and journey mappingTranslate research findings into actionable UX experience recommendationsLead UX Research Operations including tools templates repositories SLAs and...

Chalhoub Group in Jeddah seeks a Luxury Tech Consultant to drive in-store sales targets and deliver exceptional guest experiences. You will support CRM, CX and other customer initiatives at store level, interfacing with category relationships and store teams.The role requires strong communication, retail experience in luxury segments, English proficiency and...

” The Job DescriptionDevelop and manage the UX Research Strategy & Roadmap aligned with business and product goals.Conduct qualitative & quantitative user research, usability testing, personas, and journey mapping.Translate research findings into actionable UX/experience recommendations.Lead UX Research Operations, including tools, templates, repositories,...

TotalTECH Corporation in Jeddah is seeking an experienced UX Research Lead to shape the research roadmap, run studies, and translate findings into design direction. You will lead research operations, govern UX/UI reviews, and partner with product, IT, CX, marketing, and business teams to enhance digital experiences across channels.The role emphasizes turning...

Chalhoub Group is seeking a Fashion Consultant in Jeddah to achieve individual and collective sales targets while delivering exceptional guest experiences in-store. You will support CRM, CX, and other key customer initiatives, driving client relationships and data-driven insights across channels.The role focuses on optimizing customer journeys, promoting the...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Management stream includes those who primarily...

Total-TECH Co. in Jeddah is seeking a seasoned CX leader to govern customer journeys across digital sales and support channels. You will drive VoC initiatives, track KPIs, and influence cross-functional teams to improve CX outcomes and reduce friction.The role requires deep empathy, design thinking, and the ability to translate customer data into actionable...

Chalhoub Group is seeking a Luxury Tech Consultant to lead in-store sales and guest experiences in Jeddah. The role targets achieving individual and collective targets while supporting CRM CX initiatives and other customer and people programs.You will manage a team of Experts, monitor performance, and maintain stock levels, all while delivering exceptional...

Chalhoub Group is seeking a Store Manager in Jeddah to maximize store performance and deliver an exceptional Guest Experience. You will implement CX strategies, drive eNPS and cNPS, and oversee VM, SOPs, schedules, and commissions to align with business goals.The role requires 6–8 years of luxury retail leadership, a business degree, and a strong...