عمليات بحث ذات صلة

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and stream includes those who primarily lead...

Maersk is hiring for roles in Customer Experience and Management streams in Jeddah, offering opportunities to lead teams and to contribute to customer lifecycle activities. The positions emphasize service excellence, collaboration across functions, and progression through technical, business, and people leadership tracks.We value diverse perspectives and...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Management stream includes those who primarily...

Key Responsibilities The Manager – Ecommerce CX Excellence will own the business view of the customer experience across the full eCommerce lifecycle, from acquisition and exploration through decision, onboarding, service, and renewal. The role will ensure that customer-facing sales and service teams consistently deliver against CX expectations and that...

Astek Middle East is seeking a Manager – Ecommerce CX Excellence to own the customer experience across the full eCommerce lifecycle, from acquisition and exploration through decision, onboarding, service, and renewal.You will partner with Digital Experience, UX Research & Design, Marketing, Operations, Data and Sales to translate customer journey insights...

Gulfmaid in Jeddah is seeking experienced Production Engineers to join our production team across Pipe and Thermoforming sections. You will monitor operations, support planning, troubleshoot issues, and lead root-cause analyses to improve quality and productivity.The role requires a mechanical/industrial engineering background with 5–8 years in plastics,...

For one of our clients, we are looking for a Manager - Ecommerce CX Excellence to lead the business perspective of the customer journey across the full eCommerce lifecycle from acquisition and decision-making through onboarding, service, and renewal. Key Responsibilities Define and govern the end-to-end customer journey framework across eCommerce sales and...

Total-TECH Co is seeking an experienced CX leader in Jeddah to define and govern customer journey frameworks across digital sales, onboarding and renewal. You will identify pain points, drive improvements, and ensure consistent CX across sales, service, and operations.You will lead VoC programs (NPS, CSAT, CES), monitor sentiment trends, and close the loop...

Customer Journey & Experience GovernanceDefine and maintain the customer journey framework across digital sales and support exploration, decision, onboarding, and renewal. Identify pain points, emotional drop-offs, and service-level gaps in journey delivery. Collaborate with UX Research to ensure insights from both levels are aligned. Facilitate...

Astek is seeking a Manager - Ecommerce CX Excellence to lead the customer journey across the full ecommerce lifecycle, from acquisition to renewal. You will govern end-to-end CX, identify pain points, and drive initiatives to improve the customer experience.You will lead VOC programs, define CX standards, and partner with Marketing, Sales, and Product to...

DescriptionLead and manage the Nuhdeek loyalty program as a product: define and prioritize the loyalty platform roadmap, translate guest and business needs into engineering-ready requirements, and lead cross-functional delivery across IT, Omni-channel, Analytics, and technology partners. Operate with a product mindset, outcomes over output, evidence-led...

Job Description Lead and manage the Nuhdeek loyalty program as a product: define and prioritize the loyalty platform roadmap, translate guest and business needs into engineering-ready requirements, and lead cross-functional delivery across IT, Omni-channel, Analytics, and technology partners. Operate with a product mindset, outcomes over output, evidence-led...

Total-TECH Co. in Jeddah is seeking a seasoned CX leader to govern customer journeys across digital sales and support channels. You will drive VoC initiatives, track KPIs, and influence cross-functional teams to improve CX outcomes and reduce friction.The role requires deep empathy, design thinking, and the ability to translate customer data into actionable...

PPOAR in Jeddah, Saudi Arabia is seeking an experienced Waiter to join our team and deliver exceptional dining experiences. You will greet guests, take orders, and use a POS system to process transactions while ensuring accuracy and friendliness.As part of our service team, you will maintain a clean dining area, answer guest questions about the menu, and...

CoorB in Jeddah seeks an experienced PMO Manager to lead the PMO, align projects with strategy, and ensure on-time, on-scope delivery. You will collaborate with the executive board and cross-functional teams to drive execution of strategic initiatives.You will implement agile adoption, mentor Agile Ambassadors, and oversee performance tracking with KPIs...

Fakeeh Care Group seeks a senior AI leader to develop, implement, and scale enterprise AI programs across the group. You will translate clinical and operational needs into measurable outcomes, establish an AI Center of Excellence, and drive governance, architecture, and commercialization of AI solutions.The role includes leading multi-disciplinary teams,...

ALESAYI HOLDING | العيسائي القابضة in Jeddah seeks a detail-oriented Payroll & Compensation & Benefits Specialist to manage payroll processing, EOSB, and entitlements with accuracy. The role requires strong knowledge of Saudi Labor Law, advanced Excel skills, and a precise mindset to ensure compliant, timely payroll outcomes.You will handle...

Rosewood Hotel Group in Jeddah is seeking a Housekeeping Manager to oversee the Housekeeping Department. This role ensures that all guest rooms and public areas meet the highest cleaning standards and guest satisfaction.The ideal candidate will have experience in hotel housekeeping management, strong leadership qualities, and a commitment to maintaining...

FashionUnited is seeking an Assistant Store Manager in Jeddah to support the Store Manager, oversee daily operations, and deliver a seamless customer experience. You will lead staff, drive sales targets, monitor KPIs, and ensure stock and merchandising align with brand standards.The role requires 3+ years in a customer-centric management position, strong...

ALESAYI HOLDING | العيسائي القابضة is hiring a Payroll & Compensation & Benefits Specialist to join our Jeddah team. The role focuses on accurate payroll, EOSB calculations, and ensuring compliance with Saudi Labor Law while leveraging advanced Excel for reporting and analysis.The ideal candidate will bring strong attention to detail,...