عمليات بحث ذات صلة

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and stream includes those who primarily lead...

Lead the Commercial function's end-to-end navigation, planning and decision-intelligence capability, providing the CCO and Commercial leadership with an independent, fact-based view of where the business is going, whether agreed strategies are materializing, what is driving gaps, and what decisions or negotiations are required to land the plan. Own the...

The Job Description 1. Customer Journey & Experience Governance Define and maintain the customer journey framework across digital sales and support (exploration, decision, onboarding, service, renewal). Identify pain points, emotional drop-offs, and service-level gaps in journey delivery. Collaborate with UX Research (who owns user journey/interface design)...

Total-TECH Co is seeking an experienced CX leader in Jeddah to define and govern customer journey frameworks across digital sales, onboarding and renewal. You will identify pain points, drive improvements, and ensure consistent CX across sales, service, and operations.You will lead VoC programs (NPS, CSAT, CES), monitor sentiment trends, and close the loop...

Total-TECH Co. in Jeddah is seeking a seasoned CX leader to govern customer journeys across digital sales and support channels. You will drive VoC initiatives, track KPIs, and influence cross-functional teams to improve CX outcomes and reduce friction.The role requires deep empathy, design thinking, and the ability to translate customer data into actionable...

Fakeeh Technologies Pvt Ltd in جدة, SA, on-site is seeking a Director of Artificial Intelligence to lead the AI strategy, architecture, and portfolio execution across clinical, operational, and business needs. The role requires 7–10+ years of AI and healthcare technology experience, collaboration with clinicians, data teams, and executives, and a proven...

FBR Holding Company in Jeddah is seeking a Customer Service and Experience Specialist to handle customer requests and manage cases from start to finish. You will work to improve the overall experience while adhering to service levels and data-protection policies.The role requires a Bachelor's degree in business or a related field, plus prior customer service...

Bupa Arabia for Cooperative Insurance Company seeks a dedicated Training Lead to design and drive skills development for the SME Sales Excellence team in Jeddah. You will align training with sales targets and oversee a portfolio of engagement and enablement initiatives.The role emphasizes leadership coaching, data-driven decision making, and collaboration...

Job Purpose To lead and embed a Commercial Excellence framework across Panda Retail Company by defining and driving best-in-class commercial standards, capabilities, and performance management practices that enhance revenue growth, margin optimization, and execution effectiveness. The role is accountable for strengthening commercial decision-making through...

BT Group in Jeddah is seeking an Accountant with 2+ years of accounting experience to join our team. The role requires a Bachelor's degree in Accounting or a related field and a solid grounding in accounting principles.Strong knowledge of financial reporting and compliance is expected. Ideal candidates will be proficient with accounting systems and Microsoft...

JobLeader in Jeddah is hiring a Junior Accountant to join our team. You will maintain and reconcile financial records, prepare reports, and assist with budget planning. A degree in Accounting or Finance with at least 1 year of experience is expected.Proficiency in accounting software and Microsoft Excel is required. Open to all nationalities, preference for...

adidas is seeking a store team member in Jeddah to actively engage customers, deliver exceptional service, and support daily store operations. You will leverage product knowledge and brand values to guide shoppers through the purchasing journey.The role focuses on contributing to sales targets, maintaining a clean and welcoming environment, and collaborating...

About the Role Leads the Operations Excellence Office responsible for operational governance, process ownership, decision-rights framework, performance improvement, and cross-functional integration across all operational portfolios. Job Description About the Role Leads the Operations Excellence Office responsible for operational governance, process...

NTT DATA in Saudi Arabia is seeking an experienced IT Technical Support Engineer to ensure IT infrastructure remains operational for internal clients. You will diagnose and resolve complex incidents, provide proactive support, and help maintain service quality across enterprise systems.You will engage with vendors and stakeholders, document actions, and...

Fakeeh Care Group seeks a Group Director of Supply Chain to provide strategic leadership across procurement, planning, warehousing, logistics, and inventory management. You will align group objectives, standardize best practices, and drive efficiency and regulatory compliance across all entities.You will oversee performance metrics, vendor governance, and...

Kovan Tech Solutions is seeking an experienced QA/Test Lead to support the testing strategy across functional, non-functional, integration, regression, performance, and security testing with a remote work option from Saudi Arabia or Dubai.You will prepare and review test plans, test scenarios and test cases; provide expert guidance on entry/exit criteria,...

Sunbulah Group in Jeddah, Saudi Arabia, is seeking an Executive Secretary with 3+ years of experience to support senior executives. You will manage calendars, coordinate meetings, prepare reports, and handle correspondence in a fast-paced FMCG environment.Required skills include advanced Excel and PowerPoint, strong communication, organization, and...

Awafi Clinic is seeking an Engineering Manager to own the team’s delivery and production reliability in a remote, full-time role. The position combines people leadership with hands-on engineering across PHP/Laravel, React/Next.js, Flutter, and cloud infrastructure on GCP with Terraform.You will set engineering standards, review code, manage cadence, and...

A leading international hotel chain in Jeddah is seeking a Pastry Sous Chef specializing in French pastry. The successful candidate will ensure the efficient running of the pastry department, maintaining high standards for desserts and baked goods. Ideal applicants hold a professional diploma in Food Production and have at least 2 years of experience in a...

Panda Retail Company in Jeddah seeks a Commercial Excellence leader to embed standards, governance, and analytics across the Commercial function. You will drive strategy, KPIs, and performance management to optimize revenue, margin, and execution effectiveness.The role emphasizes cross-functional leadership across Finance, Marketing, Supply Chain, and...