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Service Experience - Saudi Nationals Only  Main activities: · Providing technical assistance telephone service to customers who contact the company for clarification on how to operate and use company product; · Supporting customers regarding the operation and use of the company's products or services, identifying solutions and providing assistance to...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - OperationsManagement LevelManagerJob Description & SummaryThe PwC Riyadh Experience Centre is hiring! The Experience Centre is a dynamic client-facing innovation space designed to spark bold thinking creativity and co-creation. It brings together cross-functional teams to solve...

Our last-mile delivery partners are crucial to our service and we work closely with them to make sure deliveries large and small get to where they need to be. As a DA and DSP experience Specialist youll build connections help partners put processes in place for efficient delivery and smooth out any issues they experience all with the aim of creating a...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are now expanding our mission of making healthy easy to retail...

About TapTap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.The Operations teamGreat ideas arent enough. To build a truly global business we need great experiences. Join our operations team and help build operate and...

What are we looking for Leadership abilities with experience in a leadership role. Always looking to make the guests stay special. Interested in Front Office operations. Passion for hospitality. Willingness to learn. Working with a team. Interested in luxury service. Ability to effectively deal with internal and external customers. Ability to listen...

About CaloCalo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 6 countries delivered millions of meals to our customers and launched our very own Grab & Go Cafe concepts.Were on a noble mission to make...

Experience insight professional Responsibility 1. Implement surveys across all touchpoints and for all beneficiaries to gather valuable feedback and insights for comprehensive analysis. 2. Oversee and manage the EXP command center developing requirements for beneficiaries dashboards to effectively monitor and enhance the overall beneficiary experience. 3....

Foreground is supporting the Riyadh expansion of a global experiential agency in hiring a tech-savvy and innovation-driven Digital Experience Manager responsible for integrating digital solutions into live hybrid and interactive event environments across the Kingdom. This role ensures that technology elevates storytelling from digital touchpoints and live...

To drive a premium experience for all HS vendors in order to achieve the highest level of service excellence within Hungerstation policies and procedures. Key Accountability Areas:Vendor ExperienceOptimize vendor satisfaction and enhance operational efficiency.Analyze all vendor service metrics (e.g. CSAT FRT NPS) and how each operational touchpoint...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minutes and monitor follow-ups. Analyze CX metrics (CSAT...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs...

Additional InformationJob Number: 26108972Job Category: Rooms & Guest Services OperationsLocation: 8489 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAPSchedule: Full TimeLocated Remotely?: NPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

OSUS is seeking a dedicated Customer Experience Professional in Riyadh to help develop and implement strategies that improve service across all touchpoints. The role focuses on understanding customer needs, resolving inquiries, and driving growth through enhanced satisfaction and loyalty.You will work with the marketing and operations teams to collect...

We are looking for a Guest Experience Supervisor to join our Front Office team at Holiday Inn Riyadh Rose Yard. The successful candidate will oversee the daily Guest Experience operations, ensuring exceptional guest service throughout the guest journey while maintaining compliance with Holiday Inn and IHG brand standards. The role is responsible for...

IHG Hotels & Resorts in Riyadh is seeking a front desk receptionist to warmly welcome guests and manage check-in/check-out, registrations, and payments. You will handle inquiries, reservations, and cancellations while coordinating with Housekeeping on room status and ensuring accurate guest records in the hotel system.The role involves assisting with guest...

About Tabby:Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.Department: People ExperienceLocation:...