floward

Floward is seeking a Customer Experience Assistant Manager to drive service excellence and operational performance across central-market CS teams. You will lead strategic department-wide improvements, including cost reduction, system optimisation, and AI-tool adoption, while delivering for central-team markets and developing the broader CS function.You will...

Floward is seeking a Country Buying Specialist in Saudi Arabia to coordinate local buying activities and align with Central Buying. You will monitor category performance, support the buying team, and translate central strategies into local execution plans.The role requires 3–5 years in buying or related commercial roles, with strong Excel and analytical...

The Customer Experience Assistant Manager supports the strategic development of the Customer Service department across all CS functions for the markets served by the central team, not customer experience alone. The role drives service excellence and operational performance while contributing directly to department-wide improvement work, covering cost...

The Country Buying Specialist supports and coordinates local buying activities, ensuring strong commercial performance and alignment with Central Buying strategies and guidelines. The role oversees local buying execution, monitors category and market performance, supports the buying team, and acts as a key link between the country and Central Buying. Key...

***Job Purpose:*** The Customer Experience Assistant Manager supports the strategic development of the Customer Service department across all CS functions for the markets served by the central team, not customer experience alone. The role drives service excellence and operational performance while contributing directly to department-wide improvement work,...

Job Purpose The Operations Center Supervisor is responsible for overseeing the daily activities of Floward’s Operations Center, ensuring timely and accurate execution of order processing, dispatching, and delivery operations across markets. This role supervises a team of officers and specialists, acts as the first escalation point for issues, and...

Job Purpose The Business Development Officer is responsible for identifying and developing new business opportunities, building and maintaining strong client relationships, and driving revenue growth through strategic sales initiatives. This role focuses on acquiring new corporate clients, managing the sales pipeline, preparing proposals and...