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About the Role: The Operations Performance Manager will lead and oversee operational performance across Floward’s markets, ensuring consistent execution, strong performance visibility, and continuous improvement across operations. This role requires a highly analytical and operationally minded leader who can translate data into actionable insights,...

**About the Role:** The Operations Performance Manager will lead and oversee operational performance across Floward’s markets, ensuring consistent execution, strong performance visibility, and continuous improvement across operations. This role requires a highly analytical and operationally minded leader who can translate data into actionable insights,...

***Job Purpose:*** The Customer Experience Assistant Manager supports the strategic development of the Customer Service department across all CS functions for the markets served by the central team, not customer experience alone. The role drives service excellence and operational performance while contributing directly to department-wide improvement work,...