عمليات بحث ذات صلة

Greet check-in respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-sellingQualifications : Tamayyaz Program is for Saudi Nationals Only.Open to candidates with little to no work experience...

Coordinate and manage billing processes including the preparation and reconciliation of invoicesAssist in tracking payments processing transactions and resolving billing discrepanciesAssist in night audits and reconciliation of group billings meal allocations and checks.Maintain accurate financial and client records in accordance with company policiesProvide...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests personal and assist with currency exchangeKeep updated of all modifications...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....

Summary of Responsibilities:Reporting to Front Office Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging serviceGreet check in and settle guest accounts while ensuring all service standards are followedAssist guests regarding hotel facilities in an...

Reporting to Front Office Manager responsibilities and essential job functions include but are not limited to the following:Consistently offer professional friendly and engaging serviceGreet check in and settle guest accounts while ensuring all service standards are followedAssist guests regarding hotel facilities in an informative and helpful wayRespond to...

Planning & Organizing:Review and update LogbookCheck equipmentBe Smart well groomed and maintain a friendly and cheerful disposition all the timesOversee the day to day operationsReport regularly on happening to Supervisors / Night Manager (if on shift).Monitor Employees performance/ CoachingFire ProcedureFirst Aid ProceduresHandle guest complaints and...

We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team at Novotel Makkah Saudi Arabia. As the first point of contact for our guests you will play a key role in creating a positive welcoming and professional experience throughout their stay.Greet and assist guests ensuring a warm professional and efficient welcome.Handle...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 1 year experience in the guest services...

We are seeking a professional and friendly Receptionist to join our team in Makkah Saudi Arabia. As the first point of contact for our organization you will play a crucial role in creating a positive and welcoming environment for our guests and clients.Greet and check in guests ensuring a smooth and efficient processManage reservations and bookings using our...

Reporting to the General Manager the main responsibilities and essential job functions include but are not limited to the following:Play an active role in the strategic planning marketing plan and budgeting processes challenging the strategy with the General Manager & Director of Sales and Marketing.Prepare the annual topline budget for approval and track...

Supervision: Lead and schedule bell staff for efficient operation. Guest Assistance: Ensure timely luggage delivery and guest escort services. Communication: Coordinate with front desk for guest requests. Maintenance: Oversee cleanliness and functionality of the lobby area. Training: Mentor bell staff on service standards.Qualifications : High School...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction- Respond to guests needs and anticipate their unstated ones- Expect and react promptly to guests requirements and inquires- Actively listen and resolve guests complaints- Oversee and coordinate all arrivals and...

Handle incoming reservation inquiries via phone email and online platforms in a friendly and professional manner.Accurately process and confirm reservations ensuring all guest preferences and requests are noted.Maintain up-to-date knowledge of hotel services facilities and local attractions to provide guests with accurate information.Collaborate with the...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve issues with...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...