عمليات بحث ذات صلة

Oversee all daily Front Office operations including reception guest services concierge and arrival/departure experiencesEnsure smooth and efficient guest journeys aligned with luxury hospitality standardsMaintain consistent service delivery across all guest touchpointsSupport pre-opening planning systems setup SOP development and operational readinessGuest...

Planning & Organizing:Review and update LogbookCheck equipmentBe Smart well groomed and maintain a friendly and cheerful disposition all the timesOversee the day to day operationsReport regularly on happening to Supervisors / Night Manager (if on shift).Monitor Employees performance/ CoachingFire ProcedureFirst Aid ProceduresHandle guest complaints and...

Will be knowledgeable of the whole Hotel facilities and services provided.Adhere to his/her limit of authority as outlined by management and will fully  Understand the Hotel policies procedures and regulations per Fairmont standards.Deal with any guest request in a polite and efficient manner delegating work where necessary to other staff (bellmen In Room...

Will be knowledgeable of the whole Hotel facilities and services provided.Adhere to his/her limit of authority as outlined by management and will fully  Understand the Hotel policies procedures and regulations per Fairmont standards.Deal with any guest request in a polite and efficient manner delegating work where necessary to other staff (bellmen In Room...

To balance and audit all Front Office postings and settlements.To verify that all departments have posted all their revenues.To verify monitor and review all hotel reports and night audit reports.To be responsible for month-end deadlines and schedules.To reply to the Credit Card Charge Backs from Network International and American Express and response to all...

Job Title\: Engineering Operations Team LeaderSalary\: CompetitiveLocation:  Taif, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia.  We provide maintenance of Royal Saudi Air Force (RSAF)...

 Main Duties: To collect with an assigned witness all Front Office Clerks and Food & Beverage Clerks remittance envelopes from the drop-safe and to verify them against the Daily Witness Sheet. To count together with the witness cash cheques and credit card vouchers and verify them to the Front Office Clerks and Food & Beverage Clerks computerized...

Handle internal and external guest communications promptly and professionally maintaining a warm and engaging SLS tone.Serve as a central point of contact for guest inquiries requests and service needs throughout their stay.Provide clear and accurate information about hotel facilities dining spa activities promotions services and local attractions.Coordinate...

Receive maintenance requests via telephone email work order systems or in person.Assign work orders to the appropriate engineering or maintenance technicians with front oiffce Monitor the progress of work orders and follow up to ensure timely completion.Communicate work order status and estimated completion times to requestors.Maintain accurate records of...

Lead and manage all Rooms Division departments to achieve operational excellence.Ensure exceptional guest satisfaction by maintaining high service standards and promptly resolving guest concerns.Develop and implement departmental policies procedures and service standards.Monitor occupancy room inventory and revenue opportunities in collaboration with the...

We are seeking a results-driven Corporate Sales Executive to join our team in the Display Solutions Industry. The ideal candidate will have a strong understanding of digital display technologies including LED screens video walls and commercial signage and will be responsible for identifying and closing B2B opportunities across sectors such as retail...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve issues with...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...

Supervise the maintenance and repair of the hotels Ken-Fix systems including electrical plumbing and mechanical components to ensure efficient operation and compliance with Accors standards and guidelines.Lead a team of technicians and provide guidance training and performance feedback to ensure high-quality work and exceptional service delivery.Develop and...

We are seeking a professional service-oriented and proactive Guest One Touch Service Agent to join our team in Makkah Saudi Arabia. As the primary point of contact for guests you will provide exceptional customer service by handling all guest requests through a single point of contact ensuring prompt resolution and creating memorable guest experiences. You...

The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah ensuring the highest standards of cleanliness presentation luxury service and operational excellence across all guestrooms public areas back-of-house facilities and laundry operations.Key Responsibilities among others;Housekeeping...

Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform tag make up tidy hair).Greeting/Attitude: Always keep a smile on.  A positive attitude is a must for all welcomers.Follow up: The welcomer will act quickly and efficiently following the instructions received by her/his supervisor. Organization: She/he will ensure that...