genesis analytics

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel,...

As a Customer Experience Manager, you will own the end-to-end customer journey, from first quote through renewal and claims, and lead the team responsible for keeping customers informed, supported, and satisfied. Based at our Eastern Region office, you'll work closely with cross-functional teams in a HYBRID environment to raise satisfaction scores, reduce...

We are currently searching for an enthusiastic and innovative Technical Consulting Professional specialized in Data Analytics to work with our Data and Analytics Team supporting and implementing Alnafithas Microsoft full stack enterprise data warehouse. Were a team of technology driven individuals with a curiosity for how things work and a passion for...

King Abdullah University of Science and Technology: Postdoc Positions: Physical Science and Engineering Division (postdoc): Earth Science and Engineering (postdoc) Location King Abdullah University of Science and Technology (KAUST) Open Date Apr 21, 2025 Description Professor Max Frenzel is currently recruiting for a 2-year Post‑doc position (extendable)...

Associate / Full Professor – Geosciences - Stable Isotope GeochemistryApplicants must be fluent in English as it is the medium of instruction in the University.Position TypePosition Type FacultyJob Reference NumberJob Reference Number CPG022Job TitleJob Title Associate / Full Professor – Geosciences - Stable Isotope GeochemistryLocationTypeType Full...

Role Overview The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms IT infrastructure managed services and AI-powered customer experience solutions. The role leads the sales department sets strategy manages and develops...

Technical Skills: Proficiency in Power BI Desktop, Service, and Power Query. Expertise in DAX, SQL, and data modeling. Knowledge of integrating data from various sources. Contact Center Background (Preferred): Familiarity with contact center metrics (e.g., AHT, SLA, CSAT, FCR). Experience analyzing and visualizing data from...

Job DescriptionExternal Hiring King Fahd University of Petroleum & Minerals, College of Petroleum Engineering & Geosciences ( CPG ), Department of Geosciences invites applications for a faculty position (Associate or Full Professor rank) in the field of Stable Isotope Geochemistry to begin as early as January 2026. We seek an outstanding individual who will...

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

The Sales Team Lead is responsible for leading the institution’s student recruitment and enrollment sales operations, driving conversion performance from initial inquiry through confirmed enrollment.The role leads a multi-functional sales team, including CRM Agents, Admission Consultants, and B2B Sales Representatives, ensuring that leads generated through...

We are looking for a **Technical Support Team Leader Specialist** to lead and supervise technical support operations, ensuring timely resolution of technical issues and maintaining high service quality. The ideal candidate should have strong leadership, troubleshooting, and communication skills, with solid experience in IT technical support. **Key...