عمليات بحث ذات صلة

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale, we're looking for a Senior Workforce Management Specialist to drive workforce planning, operational efficiency, and resource optimization across our growing Customer Experience operations. If you're...

We are currently searching for an enthusiastic and innovative Technical Consulting Professional specialized in Data Analytics to work with our Data and Analytics Team supporting and implementing Alnafithas Microsoft full stack enterprise data warehouse. Were a team of technology driven individuals with a curiosity for how things work and a passion for...

Role Overview The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms IT infrastructure managed services and AI-powered customer experience solutions. The role leads the sales department sets strategy manages and develops...

Technical Skills: Proficiency in Power BI Desktop, Service, and Power Query. Expertise in DAX, SQL, and data modeling. Knowledge of integrating data from various sources. Contact Center Background (Preferred): Familiarity with contact center metrics (e.g., AHT, SLA, CSAT, FCR). Experience analyzing and visualizing data from...