help desk

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

We are looking for a Tamheer Trainee – IT Help Desk to join our team in Riyadh and support day-to-day IT operations and end-user technical support.Key Responsibilities:Provide first-level technical support to employees.Troubleshoot basic hardware, software, and system issues.Support user access, password resets, and account-related requests.Assist with...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts workflows and system performance while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.The ideal candidate will have a Bachelor’s or...

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

Jeddah, Saudi Arabia | Posted on 11/04/2025We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will...

J-B | جيبي in Riyadh is seeking a Tamheer Trainee for IT Help Desk to support day-to-day IT operations and end-user assistance.You will provide first-level support, assist with hardware, software, and access requests, and log tickets while learning in a fast-paced environment.This entry-level role is ideal for fresh graduates eligible for Tamheer,...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

3D Modeler : - Design and create high-quality 3D models and assets for digital twin experiences using Unreal Engine. - Collaborate closely with cross-functional teams, including UI/UX designers, developers, and project managers, to understand project requirements. - Ensure that 3D models adhere to project specifications, technical constraints, and...

The **Help Desk Specialist** is responsible for providing **first-line technical support and IT assistance to end users**, ensuring that hardware, software, network, system access, and other IT-related issues are resolved efficiently and within agreed service levels. **KEY ACCOUNTABILITIES & ACTIVITIES** **1. Service Desk Support & User Assistance** -...

The \*\*Help Desk Specialist\*\* is responsible for providing \*\*first-line technical support and IT assistance to end users\*\*, ensuring that hardware, software, network, system access, and other IT-related issues are resolved efficiently and within agreed service levels. \*\*KEY ACCOUNTABILITIES & ACTIVITIES\*\* \*\*1. Service Desk Support & User...

📢 We're Hiring | IT Support & Help Desk Specialist 📍 Riyadh, Saudi Arabia · Full-time Smart Media is looking for the person the whole company turns to — someone who fixes problems before they delay a delivery, keeps our systems in order, and makes AI tools part of how the team works every day. What you'll do: • Day-to-day support for staff:...

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...