help desk analyst

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

We are looking for a Tamheer Trainee – IT Help Desk to join our team in Riyadh and support day-to-day IT operations and end-user technical support.Key Responsibilities:Provide first-level technical support to employees.Troubleshoot basic hardware, software, and system issues.Support user access, password resets, and account-related requests.Assist with...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts workflows and system performance while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Al-Nahda Educational Institution is seeking a qualified IT Specialist to provide comprehensive technical support, manage systems and networks, and oversee IT infrastructure in Riyadh, Saudi Arabia. This on-site role focuses on hardware, software, and security within academic and administrative environments.The ideal candidate will have a Bachelor’s or...

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

Jeddah, Saudi Arabia | Posted on 11/04/2025We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will...

J-B | جيبي in Riyadh is seeking a Tamheer Trainee for IT Help Desk to support day-to-day IT operations and end-user assistance.You will provide first-level support, assist with hardware, software, and access requests, and log tickets while learning in a fast-paced environment.This entry-level role is ideal for fresh graduates eligible for Tamheer,...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Service Desk Analyst Client Support Saudi Arabia Riyadh HybridRLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

THE·TEAM is seeking a Tech Service Desk Analyst to support technology users both in-person and remotely. The successful candidate will be responsible for troubleshooting and resolving service requests across hardware, software, and network technologies. You will log accurate ticket updates and ensure adherence to service processes.The ideal candidate has...

Role: Service Support / Service Desk / NOC Agent Function: Service Operations & Network Operations Center (NOC) Industry: Data Center Colocation & Connectivity Services Role Purpose The Service Support / NOC Agent is responsible for providing first‑line (L0–L1 and partial L2) operational and technical support to customers and internal stakeholders. The...

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...

3D Modeler : - Design and create high-quality 3D models and assets for digital twin experiences using Unreal Engine. - Collaborate closely with cross-functional teams, including UI/UX designers, developers, and project managers, to understand project requirements. - Ensure that 3D models adhere to project specifications, technical constraints, and...

Company Description 4Level1 provides comprehensive English language programs tailored to adults and young adults, aligned with international CEFR standards. The courses emphasize practical communication skills and real-world interaction, helping learners build confidence for academic, professional, and social success. 4Level1 delivers both online and...