helpdesk

Job DescriptionManage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in required systemsFollow up in a timely manner to ensure customer satisfactionUnderstand all...

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its...

Company Description Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts...

Permanent Contract - Not Applicable - Riyadh - Real Estate and Facility Management About Us Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and...

**About Us** Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and...

Job DescriptionManage the client service requests via inbound and outbound telephone calls, e-mails, web requests, and walk‑ins. Provide prompt resolution to customer inquiries by providing appropriate and accurate information. Accurately document and update records in required systems. Follow up in a timely manner to ensure customer satisfaction....

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

About the RoleWe are looking for a strong Helpdesk Trainee strong to join our IT team and support employees with their day-to-day technical issues This is an entry-level opportunity for someone who is interested in IT support and wants to develop their technical and problem-solving skills in a fast-paced environment The trainee will assist with...

Technical help desk and site support services for Front LinesProvide remote technical support for maintenance technicians in identifying the root cause and corrective solutionProvide spare part identification supportSupport in proximity stock definition for new LISProvide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent...

Provide technical support to hospital staff ensuring prompt resolution of IT incidents and service requests The role ensures continuity of IT services across clinical and administrative areas by efficiently addressing hardware software and network-related issues contributing to uninterrupted hospital operations patient care and regulatory complianceRoles and...

Technical help desk and site support services for Front Lines Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution Provide spare part identification support Support in proximity stock definition for new LIS Provide 24/7 Connected Services analytics and support by evaluating non-standard and...

We are hiring System Administrator and helpdesk support with the role of Oversee everyday working of IT Operation team and increase efficiency of IT Operators. Manage and participate in various tasks / projects assigned by the Head of IT. Responsible of monitoring all systems and troubleshoot if possible otherwise escalate to the concerned in a timely...

  We are looking for a Network Administrator & Helpdesk Specialist that will be responsible for ensuring that all Servers in the data center & branches of the company connected to the main network at the Data Center in the main building, and ensure that the network works efficiently This role includes the provision of technical support for all...

Job DescriptionOverviewThe focus of this role is to provide prompt and efficient response to client service requests via inbound and outbound telephone calls e-mails and web requests as well as management of Helpdesk scope in Computerized Maintenance Management System.Your roleEnsure efficient day-to-day running of the Computer Aided Facilities Management...

A proactive and experienced IT professional to serve as both the On-Site Coordinator and Area Helpdesk Coordinator. This role bridges hands-on technical support at local sites with leadership and operational oversight of the helpdesk team across a designated area or region. The ideal candidate will manage IT incidents ensure service delivery excellence and...

Job DescriptionOverviewProvide first-line operational and technical support for systems facilities and user queries to ensure uninterrupted service delivery.Your roleReceive log and manage incidents and service requests through helpdesk systems.Provide initial troubleshooting for IT ITS and facilities-related issues.Escalate complex issues to relevant...

Flip retail in Jeddah is seeking a dedicated IT Engineer to provide first-line user support, handle helpdesk tickets, and assist both on-site and remote colleagues. You will diagnose issues, apply fixes, and document steps to improve service delivery.Responsibilities include hardware setup (PCs, laptops, printers, phones), network upkeep (DHCP, DNS, VLANs,...

Grand Hyatt The Red Sea is seeking an Information Systems Coordinator to troubleshoot and resolve system issues, perform routine maintenance, and coordinate hardware and software installations at our facility. The role emphasizes cybersecurity awareness and keeping records of issues and resolutions.Requirements include a university degree in information...

Position Summary: Our client is looking for a well-organized Helpdesk and Onsite Support Engineer (L1/L2) to join their Managed Services department and provide high quality managed service support and customer service for all their clients across the companys product and services offering. Major Responsibilities: Meet or exceed the Customer Satisfaction...

AIM IT Services & Manpower Consulting Co. is seeking an IT Support professional to deliver responsive helpdesk services in a Saudi Arabia-based operation. You will resolve complex tickets, maintain Windows and Linux systems, and assist users through onboarding and proactive troubleshooting.The role emphasizes strong communication and a service-oriented...