helpdesk

Organization- Grand Hyatt The Red Sea Summary You will do troubleshooting and resolve System issues by diagnosing and resolving hardware, software, and network-related problems for end users. You will perform System Maintenance by routine checks, updates, and patches to keep IT infrastructure secure and operational. You will setup perform Hardware setup &...

Organization- Grand Hyatt The Red SeaSummaryYou will do troubleshooting and resolve System issues by diagnosing and resolving hardware, software, and network-related problems for end users. You will perform System Maintenance by routine checks, updates, and patches to keep IT infrastructure secure and operational. You will setup perform...

Job DescriptionManage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in required systemsFollow up in a timely manner to ensure customer satisfactionUnderstand all...

We are hiring System Administrator and helpdesk support with the role of Oversee everyday working of IT Operation team and increase efficiency of IT Operators. Manage and participate in various tasks / projects assigned by the Head of IT. Responsible of monitoring all systems and troubleshoot if possible otherwise escalate to the concerned in a timely...

  We are looking for a Network Administrator & Helpdesk Specialist that will be responsible for ensuring that all Servers in the data center & branches of the company connected to the main network at the Data Center in the main building, and ensure that the network works efficiently This role includes the provision of technical support for all...

Position Summary: Our client is looking for a well-organized Helpdesk and Onsite Support Engineer (L1/L2) to join their Managed Services department and provide high quality managed service support and customer service for all their clients across the company's product and services offering. Major Responsibilities: Meet or exceed the Customer Satisfaction...

Company Description: Daw is a Saudi production house that adds a cinematic approach to every client's project. With a philosophy focused on producing impactful films, Daw aims to make people think, feel, and act through its work. Core Responsibilities: 1. Microsoft Environment Management Microsoft 365 management. User management, permissions, and digital...

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...

Dans le cadre de l'exploitation des infrastructures Réseaux et IT de nos clients, nous recherchons un Technicien Support NOC Niveau 1 chargé d'assurer la supervision des infrastructures, le traitement des incidents et la continuité de service. Vous intégrerez un environnement opérationnel exigeant, où la réactivité, la qualité du diagnostic, le...

Location KSA - Riyadh Working Location Category Placed About Us Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by...

Job DescriptionOverviewProvide first-line operational and technical support for systems, facilities, and user queries to ensure uninterrupted service delivery.Your roleReceive, log, and manage incidents and service requests through helpdesk systems.Provide initial troubleshooting for IT, ITS, and facilities-related issues.Escalate complex issues to relevant...

Join the Team at ABYAT - Your Gateway to Retail Excellence! About us Are you ready to be part of the largest retail store in the Middle East ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to...

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BUSINESS INTRODUCTION Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour,...

About the job Position Overview The IT Specialist (Level 1 Support) is responsible for providing first-line technical support across multiple technology domains, including cloud services, on-premises infrastructure, and end-user devices. This role ensures timely response to incidents, service requests, and onsite support needs. The IT Specialist will serve...

Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer Key Responsibilities L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs, integrations, batch jobs, and...

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer Key Responsibilities L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs,...

We are looking for an experienced Service Delivery Manager (SDM) to lead service governance, operational performance, stakeholder engagement, and continuous improvement initiatives across a large-scale IT Shared Services environment. The role will act as the primary interface between business stakeholders, internal IT teams, and external service...