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DescriptionJOB SUMMARYIn addition to the functions of a property systems manager the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests...

The Director of Information Technology is responsible for the strategic planning implementation security maintenance and continuous improvement of all information technology systems across the hotel. The role ensures that technology effectively supports hotel operations enhances guest experience safeguards business information and complies with Accor...

DescriptionJOB SUMMARYResponsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing positioning and inventory of all hotels within the market. Oversees all processes associated with demand revenue inventory forecasting and opportunity analysis. Contributes to and recommends sales...

DescriptionJOB SUMMARYSupports the day-to-day execution of general ledger impacted processes including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing ledger reconciliation reporting and discrepancy resolution.CANDIDATE PROFILEEducation and Experience 4-year...

DescriptionJOB SUMMARYSupports the day-to-day execution of general ledger impacted processes including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing ledger reconciliation reporting and discrepancy resolution.CANDIDATE PROFILEEducation and Experience 4-year...

DescriptionJOB SUMMARYMaintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster addition the position oversees the inventory...

Handle internal and external guest communications promptly and professionally maintaining a warm and engaging SLS tone.Serve as a central point of contact for guest inquiries requests and service needs throughout their stay.Provide clear and accurate information about hotel facilities dining spa activities promotions services and local attractions.Coordinate...

Respond promptly and professionally to all room reservation inquiries via phone email and other communication channelsEfficiently book accommodations for guests across various market segments including leisure business travel and group bookingsAccurately record all required reservation information in our Property Management SystemUpsell room types and...

Ensure guests receive prompt courteous pro-active and personalized serviceClean and maintain all butler areas including occupied and non-occupied rooms pantries stores equipments perishables stationaryCheck the expiry dates of all perishables and practice optimum usage of resourcesLiaise with Private Dining and check on a regular basis to ensure amenities...

 Consistently offer exceptional friendly and engaging service.Ensure the best selection for the guest and ensure revenue is maximized through up-selling.Update reservations ensuring a flawless check in and check out process.Answer telephone and email inquiries in a timely manner.Assist guests regarding hotel facilities in an informative and helpful way.Take...

DescriptionPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards....

DescriptionPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards....

This is a clustered job between Mercure Makkah Alaziziah & ibis styles MakkahEnsure the overall safety and security of the guests employees and property premisesInvestigate and report any violations to law/property policy occurrences of accidents complaints criminal activity and crisis situationsConduct regular floor patrols cash counts and crowd...

Assistant Reservation ManagerYou are the beginning of an exceptional guest experience. As a Assistant Reservation Manager you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering...

 Ensure guests receive prompt courteous proactive and personalized serviceClean and maintain all butler areas including occupied and nonoccupied rooms pantries stores equipments perishables stationaryCheck the expiry dates of all perishables and practice optimum usage of resourcesLiaise with Private Dining and check on a regular basis to ensure amenities...

DescriptionPOSITION SUMMARYConduct investigations and gather evidence related to theft/fraud or lost items noise complaints assault complaints food poisoning complaints and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify...

Reporting to the Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:Consistently offer professional friendly and engaging serviceOversee the F&B department in the day-to-day operation of the department        Provide all office administration duties such as written correspondence mail...

DescriptionHuman Resources CoordinatorCreate and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain...

DescriptionPOSITION SUMMARYAssist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens reference checks background...

DescriptionPOSITION SUMMARYPlan and coordinate information technology-related equipment installations moves additions changes and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware software or guest room internet access. Analyze...