it help desk support

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

**Role Description** The Information Technology Help Desk Support role at Albaap عالباب لإدارة المرافق is a full-time, on-site position based in Riyadh. The role involves providing first-level technical support to internal users, including responding to service requests, diagnosing issues, and resolving hardware, software, and network...

Crane Authentication is seeking a Help Desk specialist to provide 1st line IT support, record and resolve requests, incidents, and orders following ITIL guidelines. You will aim for first-time fixes using strong questioning, knowledge bases, and service management tools.The role involves incident trending, root cause support, order management, and reporting,...

We're Hiring: Technical Support OfficerAre you a proactive and results-driven IT professional ready to take your career to the next level? Join GT Medical and play a key role in ensuring smooth day-to-day technology operations across the organization. You will be responsible for providing first-line IT support, diagnosing and resolving hardware, software,...

DescriptionWe are looking for an IT Help Desk Specialist to provide technical support to users, manage IT incidents and service requests, and ensure timely resolution of technical issues.Key ResponsibilitiesProvide first-line technical support for hardware, software, applications, and connectivity issues.Receive, log, prioritize, and track incidents and...

Trace Systems is seeking a customer-focused Help Desk Lead for contract operations in Riyadh, Saudi Arabia. You will oversee the Service Desk, guide a team, ensure timely incident diagnosis, and escalate unresolved issues to appropriate technical teams.You will mentor staff, review ticket practices, handle diverse support requests, and maintain documentation...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Job Responsibilities Trace Systems is seeking customer-focused Help Desk Technicians to support the contract in Riyadh, Kingdom of Saudi Arabia. The Help Desk Technician is the first point of contact for users on classified and unclassified networks. The technician receives requests, performs initial diagnosis and service restoration, documents all actions,...

2P Perfect Presentation in Riyadh is seeking a Technical Support Specialist to provide high-quality IT support. You will assist end users in a fast-paced environment, resolving hardware, software, and network issues with strong troubleshooting and communication skills.The role requires a diploma or bachelor's in computer science/IT, advanced English, and at...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Job Responsibilities Trace Systems is seeking a customer-focused Help Desk Lead to support contract operations in Riyadh, Kingdom of Saudi Arabia. The Help Desk Lead will oversee the team serving as the first point of contact for users of classified and unclassified networks. This position will manage daily support activities, ensure timely diagnosis and...

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Company Tahreez Job Family Engineering City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or...

Job Description:Responsibilities:Support the operation and improvement of ITIL-based service management processes such as incident problem change request and knowledge management.Monitor and track tickets in the ITSM tool (e.g. ServiceNow Remedy Jira Service Management) to ensuretimelyresolution and SLA adherence.Assistin coordinating change requests...

Company Job Family City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent...

**IT Help Desk Specialist** **Location: Jeddah | Shift: Morning** **Diamond Glare is hiring an IT Help Desk Specialist with strong user support skills and hands-on experience supporting Odoo and its website and eCommerce operations.** **Key Responsibilities:** • Provide daily technical support, manage support tickets, and document issues and...

Job Description:Service Desk - Level 1 Agent SupportRoleRoles in this Job Family design solution deploy migrate manage and change infrastructure services End User Services across all related technologies. Including but not limited to servers storage mainframe networks AD Modern Device Management Intelligent Collaboration IT (HW&SW) Asset Management Services...

Client Overview: Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...