it help desk support

Astek Group is seeking an L1 Desktop Support Engineer in Saudi Arabia to provide first-line technical support across desktops, software, and basic infrastructure. You will handle hardware and software troubleshooting for a global user base and contribute to efficient incident resolution.The role requires 2–5 years of experience, strong Windows and MS 365...

Fikrah Ventures in Dammam is seeking a Help Desk Specialist to deliver first-line IT support to end users, resolve hardware, software, and connectivity issues, and ensure service levels are met. You will log incidents, assist with user onboarding, manage accounts, and contribute to documenting procedures while upholding security practices and providing...

Saudi Gold Refinery (SGR) in Riyadh is seeking an IT Help Desk to provide first-line technical support for refining and corporate operations. The role ensures continuous access to critical IT systems and focuses on incident resolution, user access management, and asset maintenance.The ideal candidate will have a Bachelor's degree in Information Technology,...

Khalejy is offering a Technical Support (Help Desk) role in Riyadh for diploma holders and above, with salaries ranging from 6,500 to 7,000 Saudi Riyals. The position requires a diploma or bachelor’s degree, experience with maintenance software such as MAXIMO, CAFM, or Oracle IBM, and at least two years in the field.Candidates should have strong scheduling...

The IT Help Desk will be responsible for the following key areas of technical support and service deliveryIncident ResolutionThe role diagnoses and resolves hardware and software issues for end-users within agreed service level agreements to minimize downtimeAccess ManagementThis position manages user accounts and permissions in Active Directory ensuring...

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

We are looking for a motivated and customer-oriented Help Desk Specialist to provide first-level IT support, troubleshoot technical issues, and ensure the smooth operation of IT systems and services while maintaining high service quality and meeting agreed Service Level Agreements (SLAs). Key Responsibilities • Provide Level 1 (L1) technical support via...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

Join our Help Desk team to provide exceptional level 1 and 2 technical support.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.Write training manuals and train computer users.Key RequirementsProven experience as a help desk...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

Job Description:Responsibilities:Support the operation and improvement of ITIL-based service management processes such as incident problem change request and knowledge management.Monitor and track tickets in the ITSM tool (e.g. ServiceNow Remedy Jira Service Management) to ensuretimelyresolution and SLA adherence.Assistin coordinating change requests...

Job Description:Service Desk - Level 1 Agent SupportRoleRoles in this Job Family design solution deploy migrate manage and change infrastructure services End User Services across all related technologies. Including but not limited to servers storage mainframe networks AD Modern Device Management Intelligent Collaboration IT (HW&SW) Asset Management Services...

Client Overview Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...

At IFS we help our customers be their best when it really matters- at their Moments of Service. Deal Desk plays a critical role in enabling this by ensuring commercial excellence governance and consistency across the Asia Pacific Middle East and Japan (APJMEA) region.As part of the Business Operations organization the Deal Desk partners closely with Sales...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

Service Desk Analyst Client Support Saudi Arabia Riyadh HybridRLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who...

Job Number 26088132 Job Category Rooms & Guest Services Operations Location 8491 Secondary 3110 AMAALA, An Nu'aylah, Saudi Arabia, 48511 Schedule Full Time Position Type Management Job Summary Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include...

Join our Water & Maritime team in Jeddah and help shape high-quality proposals and tenders for projects across the Middle East. In this regional role, you will bring structure to complex submission processes, connect technical and commercial teams, and use data and digital tools to strengthen our business development activities. What you will do as a Tender...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....