عمليات بحث ذات صلة

SiFi is seeking an IT Governance Senior Specialist to set and govern the processes that control how SiFi runs and changes its technology. As a SAMA-licensed institution operating live payment systems, every production change and every service process has to be controlled, traceable and audit-ready.This role designs SiFi's IT governance, IT service management...

TAWANTECH is seeking an SLA Engineer to manage and monitor IT service performance against SLAs, OLAs, and KPIs. The role emphasizes transparent governance, reporting, and continuous service improvement within a regulated environment.Ideal candidates bring 5+ years in IT Service Management, strong ITIL knowledge, and proven KPI delivery skills....

Alnafitha IT is seeking a Managed Services Support Specialist specializing in ManageEngine to proactively manage and support client environments. You will ensure service continuity, optimize tools, and maintain asset visibility in line with ITIL practices.The role requires 3–5 years of hands-on ITSM/ITOM experience, a Bachelor's degree in IT or related...

DigiNation is seeking an experienced Operations Leader in Riyadh to drive the delivery of software projects and align operational strategies with business objectives. The role requires strong leadership, budgeting, and process improvement to ensure efficient development, deployment, and support.You will manage cross-functional teams, oversee project...

Ericsson is seeking a Change Manager in Riyadh to lead governance of network and service changes within Managed Services. You will chair CABs, perform risk assessments, coordinate with customers and vendors, and ensure documentation and CMDB updates while driving continuous improvement to reduce incidents and improve first-time-right execution.The role...

Zyagulf Information Technology LLC is recruiting a Service Desk - Team Lead with 6 to 10 years of experience in Data Center Colocation Connectivity. The role requires ITIL/ITSM expertise and a minimum of 2 years in leading a team, with Iqama transferrable and KSA-based relocation readiness.Direct hire by our client in Riyadh, KSA. Preferred certifications...

ABIS in Riyadh, Saudi Arabia, is seeking an experienced IT Service Desk professional to be the first point of contact for incidents, requests, and inquiries. You will diagnose, log, and escalate issues while maintaining SLA adherence and clear English communication.The role requires ITIL knowledge, hands-on support experience, and familiarity with ITSM tools...

IT Governance and Service Management is responsible for driving IT assessments creating strategic recommendations and developing IT policies processes and procedures. This role leads IT governance ITSM and IT quality management training initiatives while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC...

Confidential Company in Riyadh invites an experienced IT Change Manager to lead enterprise change processes across on-prem and cloud environments. You will chair CAB/ECAB, drive governance with DevOps practices, and ensure alignment with ITIL and security standards.The role requires 4–6 years of IT change management experience, ITIL Foundation...

Requirements: 6 Years Experience in IT governance audit or compliance rolesStrong knowledge of financial regulatory requirementsCertifications in COBIT ITIL or TOGAF preferred Responsibilities: Design and implement governance frameworks based on COBIT ITIL and TOGAFSupport IT risk management policy development and audit readinessCollaborate with architecture...

The ITSM Consultant is responsible for advising designing and implementing IT Service Management processes and solutions in alignment with ITIL best practices. This role focuses on process improvement service delivery optimization and ensuring IT services support business objectives. The consultant will work closely with clients stakeholders and IT teams to...

About usZyagulf Information Technology is a global IT consulting and solutions provider that offers dynamic end to end business solutions to various enterprises with high quality of services in emerging technologies and an impressive command of industry expertise and leading technology capabilities with fully integrated on-site off-site offshore and blended...

Job Description:Project Description:We are looking for a skilled and proactive Incident & Problem Management Specialist to lead and coordinate the response to critical IT incidents and to drive root cause analysis and resolution of recurring problems. This role ensures minimal disruption to business operations by managing the end-to-end lifecycle of...

Service Support Lead Job Purpose: Lead the Service Support function to ensure effective incident management, service request fulfillment, customer communication, SLA compliance, and operational excellence across Data Center, Connectivity, Subsea, and Managed Services environments. Minimum Experience: 8+ years Location: Riyadh, Saudi Arabia Key...

Position Summary:Dwttechnology is seeking an experienced, highly technical, and accomplished Performance, Service Operations & Change Manager with 12 to 15 years of professional IT service management, SLA governance, and infrastructure change control experience to join our client engagement team on a 6-month extendable contract basis (onsite in Riyadh, Saudi...

Job DescriptionA leading ServiceNow partner in Saudi Arabia is expanding and is hiring a ServiceNow Process Architect to support major enterprise transformation programmes.You will lead process design map as-is and to-be models run workshops with senior stakeholders translate requirements into clear ServiceNow capability and create governance standards that...

The Job DescriptionManage and support LAN, WAN, Wi-Fi, VLANs, routing, Internet connectivity, Cisco switches, and FortiGate firewalls.Administer and troubleshoot cloud networking, including virtual networks, subnets, routing, VPNs, private connectivity, firewalls, and load balancers.Proactively monitor network and security infrastructure and respond to...

Administer and maintain the Omnissa Workspace ONE UEM (MDM) platform, including device enrollment, configuration, application deployment, updates, and secure retirement.Manage integrations with Active Directory, certificates, ADFS, MFA, and network/security components in coordination with relevant teams.Enforce device security and compliance policies and...

NTT DATA is seeking a Managed Services Client Delivery Specialist in Riyadh to oversee end-to-end delivery of managed services contracts, ensuring SLAs and contract profitability across client deployments.The role requires strong contract management, project coordination, ITIL familiarity, and the ability to collaborate with cross-functional teams to meet...

Systems Arabia is seeking a Red Hat Linux Administrator to manage enterprise RHEL environments across development, testing, and production. You will handle installation, patching, hardening, monitoring, and incident response to ensure reliability and security.The role requires 4–6 years of hands-on Linux experience, strong RHEL expertise, and proficiency...