l2 support

Job Description:Role: Issue Investigation & Resolution Incident Management User Support & Communication Technical Tasks Continuous ImprovementResponsibilities: Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications. Reproduce issues in test/staging environments to identify bugs or misconfigurations....

Job Description:Essential Job Functions:Collaborate with the software development team to design code and test software solutions with a focus on developing and maintaining critical with senior team members to meet project requirements and deadlines actively participating in design and code to troubleshooting and problem-solving in software development...

Job Description:The Level 2 Support Engineer for Web Applications is responsible for troubleshooting diagnosing and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development QA and infrastructure teams to ensure system stability and customer satisfaction.Key...

Job Description:**Team Leadership:** - Lead and manage the L2 application support team ( integration and GT-SUITE focus). - Assign workloads set priorities and ensure SLA compliance. - Provide mentorship technical guidance and performance evaluation.**Technical Operations:** - Act as a point of escalation for complex technical issues from L1. - Investigate...

Position Summary: Our client is looking for a well-organized Helpdesk and Onsite Support Engineer (L1/L2) to join their Managed Services department and provide high quality managed service support and customer service for all their clients across the company's product and services offering. Major Responsibilities: Meet or exceed the Customer Satisfaction...

Job Description:Essential Job Functions: Collaborate with the software development team to design code and test software solutions with a focus on developing and maintaining critical components. Work with senior team members to meet project requirements and deadlines actively participating in design and code reviews. Contribute to troubleshooting and...

Job Description:L2 Technical Support Engineers are expected to be an escalation point for all L1 Technical Support Engineers. These roles could also be directly responsible for specialized support like VIP users or P1 / P2 priority contacts etc. He / She periodically performs task list management checks to ensure timely resolution/escalation of service...

Location: Khobar, Saudi ArabiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and...

ABOUT CoorBWe build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry.OUR OPPORTUNITYWe are looking...

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DescriptionRole Overview We are seeking an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments.Key Responsibilities• Provide second-level support for Linux and Windows platforms • Perform advanced system and application monitoring & analysis...

Objectif de la mission:Fournir du soutien technique pour les applications Open Banking/Open Finance, avec une attention particulière à la sécurité et à la stabilité des systèmes.Missions principales:Provision de support L1/L2 en production pour les applications Open Banking/Open Finance, y compris du soutien en heures supplémentairesRésolution des...

Job Description:Advanced Troubleshooting:Perform deep-dive analysis into application failures across:Web:ReactJS state management browser compatibility and UI bugsMobile:Debugging React Native and Flutter crashes platform-specific issues (iOS/Android) and version mismatches.Backend:Investigating Spring Boot logs API failures and database performance...

Location: Khobar, Saudi Arabia Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and...

RLDatix RLD is on a mission to help raise the standard of care everywhere Trusted by over 10 000 healthcare organizations around the world our solutions help improve health and care Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it Joining TeamRLD means being part of a global effort of over 2...

DeepSource Technologies in Riyadh seeks an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments. You will address complex issues and ensure service continuity for our clients.The role requires strong Linux/Windows administration, monitoring and...

Job Description:Strategic Technical LeadershipEnd-to-End Traceability:Lead the team in tracing transaction flows from the API Gateway (API Connect) through the Enterprise Service Bus (ACE) to the backend Microservices (Spring Boot).Root Cause Analysis (RCA):Spearhead deep-dive investigations into middleware failures such as message losses in MQ...

Job Description:Job Summary:We are seeking an experienced L2 Application Support Leader with over 12 years of experience in application support and IBM integration technologies. The ideal candidate will lead support operations ensure system stability and drive continuous improvement across integration platforms including IBM ACE DataPower and IIB. This role...

Job Description:Job Title: L2 Application Support Engineer (Integration & Middleware)Core Stack: IBM CP4I (ACE, MQ, API Connect), Spring Boot, Red Hat OpenShift.1. Role ObjectiveThe Integration Support is responsible for the health and reliability of the enterprise middleware layer. the L2 engineers to manage complex data flows between systems, ensuring...

Role OverviewWe are seeking an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments.Key ResponsibilitiesProvide second-level support for Linux and Windows platformsPerform advanced system and application monitoring & analysisTroubleshoot OS,...