penta desk help

DescriptionWe are looking for an IT Help Desk Specialist to provide technical support to users, manage IT incidents and service requests, and ensure timely resolution of technical issues.Key ResponsibilitiesProvide first-line technical support for hardware, software, applications, and connectivity issues.Receive, log, prioritize, and track incidents and...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls e-mails web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records in...

وصف الوظيفةgo-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.المؤهلاتBachelor \ Diploma Degree in IT/ Computer/Networking.Must have good communication skills in...

Job Responsibilities Trace Systems is seeking customer-focused Help Desk Technicians to support the contract in Riyadh, Kingdom of Saudi Arabia. The Help Desk Technician is the first point of contact for users on classified and unclassified networks. The technician receives requests, performs initial diagnosis and service restoration, documents all actions,...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...

Saudi Gold Refinery (SGR) is a Saudi mining and precious‑metals company specialized in the refining of gold and precious metals, bullion production, and value‑added precious‑metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry...

Job Responsibilities Trace Systems is seeking a customer-focused Help Desk Lead to support contract operations in Riyadh, Kingdom of Saudi Arabia. The Help Desk Lead will oversee the team serving as the first point of contact for users of classified and unclassified networks. This position will manage daily support activities, ensure timely diagnosis and...

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration diversity growth and wellbeing.Its time...

We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts workflows and system performance while also analyzing support processes to enhance service delivery. The ideal candidate will have a strong background in IT service...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

Jeddah, Saudi Arabia | Posted on 11/04/2025We are seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. This role will involve managing user accounts, workflows, and system performance, while also analyzing support processes to enhance service delivery. The ideal candidate will...

Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Company Tahreez Job Family Engineering City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or...

Company Job Family City KSA - Riyadh Department IT Closing Date 30-Sep-2026 Role Summary The IT Specialist is responsible for installing, maintaining and supporting computer systems, networks & hardware in Tahreez office based in Riyadh. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent...

**IT Help Desk Specialist** **Location: Jeddah | Shift: Morning** **Diamond Glare is hiring an IT Help Desk Specialist with strong user support skills and hands-on experience supporting Odoo and its website and eCommerce operations.** **Key Responsibilities:** • Provide daily technical support, manage support tickets, and document issues and...

We're Hiring: Technical Support OfficerAre you a proactive and results-driven IT professional ready to take your career to the next level? Join GT Medical and play a key role in ensuring smooth day-to-day technology operations across the organization. You will be responsible for providing first-line IT support, diagnosing and resolving hardware, software,...

A leading multinational organization is seeking an IT Coordinator in Eastern Province, KSA. The ideal candidate will have a Bachelor's Degree in IT, at least 5 years of experience including familiarity with Operational Technology, and the skills to manage IT support incidents. Key responsibilities include organizing the installation and maintenance of IT...

Trace Systems is hiring Help Desk Technicians in Riyadh, Saudi Arabia to be the first point of contact for users on classified and unclassified networks. Technicians diagnose, document, and escalate issues to the proper teams while sustaining ticket ownership.Ideal candidates have 3+ years of help desk experience, DoD 8140 qualifications, and a clear track...

Crane Authentication is seeking a Help Desk specialist to provide 1st line IT support, record and resolve requests, incidents, and orders following ITIL guidelines. You will aim for first-time fixes using strong questioning, knowledge bases, and service management tools.The role involves incident trending, root cause support, order management, and reporting,...

Trace Systems is seeking a customer-focused Help Desk Lead for contract operations in Riyadh, Saudi Arabia. You will oversee the Service Desk, guide a team, ensure timely incident diagnosis, and escalate unresolved issues to appropriate technical teams.You will mentor staff, review ticket practices, handle diverse support requests, and maintain documentation...