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Job Summary The Chief Operating Officer (COO) is a key member of the executive leadership team responsible for overseeing the organizations day-to-day operations and ensuring operational excellence across all departments. The COO works closely with the CEO to execute the companys strategic vision drive scalable growth optimize processes and improve overall...

Manage the day-to-day operations of all food and beverage outlets.Ensure outstanding guest satisfaction through high-quality service and prompt resolution of guest concerns.Develop and implement service standards operating procedures and quality assurance programs.Oversee restaurant bar banquet room service and catering operations where applicable.Prepare...

We are seeking an innovative and resultsdriven Digital & Marketing Manager to join our dynamic team in Makkah Saudi Arabia. As a key member of our organisation you will be responsible for developing and implementing comprehensive digital and traditional marketing strategies to drive brand awareness customer engagement and business growth.Develop and execute...

We are seeking a highly analytical and goal-oriented Revenue Manager to join our team in IBIS Alhedeya Makkah Saudi Arabia. As a key member of our organization you will be responsible for developing and implementing strategies to maximize revenue and market share for our hotel properties.Develop and execute revenue management strategies to optimize room...

Ensure all reservation enquires are professionally and promptly handled and that there is no loss of businessConduct training to existing and new agents in the team to maintain and improve reservation selling skillsHandle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfactionDevelop and maintain the...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates in Accor...

وظيفة موظفة المبيعات والتسويق هي وظيفة أساسية تركز على زيادة المبيعات وتعزيز العلامة التجارية. هذه الوظيفة تعتبر الجسر بين العملاء والشركة، وتسعى لأن تكون الوجه الأمامي للشركة. Job Purpose ...

Manage the daily operations of  staff accommodation facilities.Oversee resident admissions allocations move-ins move-outs and occupancy records.Ensure housing units common areas and facilities are clean safe and well maintained.Coordinate preventive and corrective maintenance with internal teams and external contractors.Conduct regular inspections to...

We are seeking a dynamic and results-driven Sales & Marketing Manager to join our team in IBIS Alhedeya Makkah Saudi Arabia. As a key member of our leadership team you will be responsible for developing and implementing innovative sales and marketing strategies to drive business growth and enhance our market position.Develop and execute comprehensive sales...

As the Director of Sales and Marketing you will beReporting to the General Manager you will be responsible for:Executing Sales strategies for the Hotel across all market segments.Have a complete understanding of the Hotel sales vision; its products services and rate structure to fulfill business objectives.Actively sell all attributes of the Hotel including...

The successful candidate will ensure the efficient operation of the reservations function while delivering exceptional customer service and supporting the overall commercial objectives of the hotel.Manage the day-to-day operations of the Reservations Department.Lead supervise train and develop Reservations Team Members.Monitor room inventory occupancy levels...

Lead manage and develop the concierge team to deliver consistently exceptional service.Establish and maintain high standards policies procedures and service protocols.Oversee daily concierge operations ensuring efficient and professional service delivery.Manage VIP high-profile and special-request clients with discretion and attention to detail.Build strong...

Reporting to the General Manager you will d bring your expertise to support the executive department and all operational departments in their choices decisions and their search for quality and results. Responsibilities and essential job functions include but are not limited to the following: Lead all People & Culture administration workforce planning...

Lead and manage all Rooms Division departments to achieve operational excellence.Ensure exceptional guest satisfaction by maintaining high service standards and promptly resolving guest concerns.Develop and implement departmental policies procedures and service standards.Monitor occupancy room inventory and revenue opportunities in collaboration with the...

We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands optimize pricing strategies and channel performance build best practices and work with sector-leading technology.As Assistant Director of Revenue you will collaborate closely with...

Develop implement and maintain security policies procedures and emergency response plans.Manage and supervise security personnel contractors and third-party security providers.Conduct security risk assessments and recommend mitigation measures.Monitor security systems including CCTV access control alarm systems and other surveillance technologies.Investigate...

At Raffles Makkah Palace exceptional service and memorable dining experiences are the hallmarks of every outlet. As Restaurant Manager your leadership passion for hospitality and commitment to excellence will drive outstanding operational results while ensuring your restaurant remains a preferred dining destination and an inspiring workplace.Summary of...

Director of Food & Beverage Are you a passionate foodie who is not afraid of thinking outside the box Then we have the job for you! As a Director of Food & Beverage you will strategically lead the team to take guest satisfaction to the next level.Develop and implement strategic plans to achieve departmental goals.Oversee the planning and of all food and...

Director of OperationsBe an ambassador of the brand and the property as Director of Operations where your leadership strong interpersonal skills and strategic vision will drive an engaged team guest satisfaction and maximized operating results.You will bring your strong commercial and business acumen and tenacity to drive the top line to exceed targets and...

Acting as an ambassador of our brand and role model for our company valuesAs the first and last point of contact in the department you consistently offer professional proactive engaging and friendly serviceProvide office coverage answering inquiries from colleagues in person via email and over the telephoneMaintaining a confidential filing system for...