reservation agent

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...

What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA highly professional telephone manner and excellent...

We are seeking a professional and customer-focused Reservations Agent to join our team in Jeddah Saudi Arabia. As a Reservations Agent you will play a crucial role in ensuring guest satisfaction by managing bookings providing information about our hotel services and maximizing revenue through effective sales techniques.Handle incoming reservations via phone...

The Reservations Agent is responsible for handling all reservation enquiries efficiently and professionally while maximizing room revenue and delivering exceptional guest service. The role ensures reservation accuracy promotes the resorts facilities and experiences and creates a seamless booking experience aligned with the standards of Gamra by Mantis and...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore must offer an excellent service and influence the Guest decision to stay at the property. What will I be doingAs a Reservation Agent you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

As a Reservation Agent you will be the first point of contact for our guests responsible for managing reservations and ensuring a seamless booking experience. Your exceptional customer service skills and attention to detail will play a crucial role in maintaining our high standards of hospitality.What you will be doing:Handle incoming reservation inquiries...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe 24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courteous and efficient manner. Ensure that all relevant information is obtained.Use...

Respond promptly and professionally to all room reservation inquiries via phone email and other communication channelsEfficiently book accommodations for guests across various market segments including leisure business travel and group bookingsAccurately record all required reservation information in our Property Management SystemUpsell room types and...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...

ResponsibilitiesHandle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.Accurately process and confirm reservations ensuring all guest preferences and requests are noted.Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate...

Key ResponsibilitiesReservations HandlingProcess individual and group reservation requests efficiently and accurately through Opera / Accor systems.Respond promptly to inquiries via phone email website or OTA platforms.Upsell higher room categories and promote hotel packages to maximize revenue.Ensure all bookings are confirmed with complete and accurate...

EOE/AA/Disabled/VeteransWhat are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA highly professional telephone manner...

Process all reservation requests changes and cancellations received by phone fax or mail.  Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.  Explain guarantee special rate and cancellation policies to callers.  Accommodate and document special requests.  Answer questions about property...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Job DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their...

We are seeking a professional and customer‑focused Reservations Agent to join our team in Jeddah, Saudi Arabia.ResponsibilitiesHandle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness.Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests.Utilize...

**Exceptional Hospitality Starts with You** Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converting enquiries into confirmed bookings, ensuring profitability for the Hotel. You will develop and maintain key relationships with...

**Additional Information** **Job Number**26023777 **Job Category**Reservations **Location**W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Process all reservation requests, changes, and cancellations received by phone, fax,...

Role: Reservation AgentLocation: Fraser Suites Riyadh - Saudi ArabiaSalary:CompetitiveFrasers Hospitality is looking for an Reservation Agent To maximise all potential hotel revenues by working closely with the DOSM Front Manager andthe Reservations department. Gain a strong and comprehensive understanding of all marketsegments and the booking...