service desk

JOB SUMMARY The Service Desk Coordinator plays a key role in managing the daytoday operations of the IT Service Desk. This individual acts as the first point of contact for technical support issues ensuring efficient ticket handling prioritization and resolution. The ideal candidate has strong communication skills excellent organizational abilities and a...

Service Desk Analyst Client Support Saudi Arabia Riyadh HybridRLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who...

Job Description:Responsibilities:Support the operation and improvement of ITIL-based service management processes such as incident problem change request and knowledge management.Monitor and track tickets in the ITSM tool (e.g. ServiceNow Remedy Jira Service Management) to ensuretimelyresolution and SLA adherence.Assistin coordinating change requests...

Client Overview Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

Full time, permanent role based in the Adelaide CBD. Join a high-performing IT team supporting users across Australia, New Zealand and the UK. Build your IT career with ongoing learning and development opportunities.   About the Role If you're passionate about technology and thrive on helping others, this is your opportunity to join a high-performing...

Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...

We are looking for an experienced Service Desk Team Leader to oversee our support team.Manage day-to-day operations of the service desk.Ensure high quality technical support and customer service.Handle escalations and complex technical issues.Monitor and report on service desk metrics and KPIs.Key RequirementsBachelor's degree in IT, Computer Science or...

Roles & Responsibilities: Service Desk Operations Act as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing system Log, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Management processes Ensure tickets are resolved or escalated...

Roles & Responsibilities: Service Desk Operations Act as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing system Log, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Management processes Ensure tickets are resolved or escalated...

Alnafitha International for Information Technology in Jeddah, Saudi Arabia is seeking a skilled ManageEngine Specialist to oversee the administration and optimization of the ManageEngine Service Desk application. You will manage user accounts, workflows, and system performance while analyzing support processes to enhance service delivery.The ideal candidate...

-Provide technical support for users.-Manage and support the installation of desktop computers and accessories.-Assisting infrastructure engineers with technical support for networks and infrastructure.-Support in preparing audio and visual systems for meeting rooms.-Support in preparing and installing networks infrastructure desktop computers and...

. Provide Technical support for users Manage and support the installation of desktop computers and accessories. Assisting infrastructure engineers with technical support for networks and infrastructure. Support in preparing audio and visual systems for meeting rooms. Support in preparing and installing networks infrastructure desktop...

The Service Desk Technician provides first-level and some second-level IT support to users through phone, email, live chat, and walk-in services. The role involves troubleshooting technical issues, resolving user queries, escalating complex problems, and ensuring timely support for both on-site and remote users. Key Responsibilities• Respond to IT support...

The Service Desk Technician provides first-level and some second-level IT support to users through phone, email, live chat, and walk-in services. The role involves troubleshooting technical issues, resolving user queries, escalating complex problems, and ensuring timely support for both on-site and remote users. Key Responsibilities• Respond to IT support...

Select how often (in days) to receive an alert: Job Title: IT Service Desk Specialist Job Published On: Oct 28, 2026 Job Location: Jeddah (Headquarter), SA Job Role Description: GENERAL INFORMATION Job Title: IT Service Desk Specialist Function: Finance Department: Information Technology Section: IT Operations REPORTING AND INTERACTION LINES Reports to: IT...

Select how often (in days) to receive an alert:Support teams to deliver efficient technical services, ensure SLA compliance, resolve complex issues, and manage escalations. Oversees workload allocation, mentors support staff, drives process improvements, maintains support documentation, ensures security compliance, and supports IT initiatives and policy...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

Global IT Services Firm is seeking a Service Desk/IT Support professional to log, triage, and resolve end-user incidents across IT systems and applications. You will escalate where needed and provide timely updates to stakeholders.This role emphasizes strong communication, problem-solving, and knowledge sharing to enable self-service. The ideal candidate...

Roles & Responsibilities:Service Desk OperationsAct as the first point of contact for all IT-related incidents, service requests, and inquiries raised via phone, email, or ticketing systemLog, categorize, prioritize, and track all tickets in the ITSM tool in line with ITIL Incident and Request Management processesEnsure tickets are resolved or escalated...

Job Description:Service Desk - Level 1 Agent SupportRoleRoles in this Job Family design solution deploy migrate manage and change infrastructure services End User Services across all related technologies. Including but not limited to servers storage mainframe networks AD Modern Device Management Intelligent Collaboration IT (HW&SW) Asset Management Services...