software helpdesk

Company Description: Daw is a Saudi production house that adds a cinematic approach to every client's project. With a philosophy focused on producing impactful films, Daw aims to make people think, feel, and act through its work. Core Responsibilities: 1. Microsoft Environment Management Microsoft 365 management. User management, permissions, and digital...

Position Summary: Our client is looking for a well-organized Helpdesk and Onsite Support Engineer (L1/L2) to join their Managed Services department and provide high quality managed service support and customer service for all their clients across the company's product and services offering. Major Responsibilities: Meet or exceed the Customer Satisfaction...

Responsibilities Develop and implement operational strategies that align with the company/customer objectives and drive efficient software project delivery.Continuously evaluate and improve operational processes to increase efficiency and effectiveness in software development and deployment.Manage and mentor operations staff, fostering a...

Develop and implement operational strategies that align with the company’s/customer objectives and drive efficient software project delivery.Continuously evaluate and improve operational processes to increase efficiency and effectiveness in software development and deployment.Manage and mentor operations staff, fostering a collaborative environment that...

About the job Position Overview The IT Specialist (Level 1 Support) is responsible for providing first-line technical support across multiple technology domains, including cloud services, on-premises infrastructure, and end-user devices. This role ensures timely response to incidents, service requests, and onsite support needs. The IT Specialist will serve...

Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer Key Responsibilities L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs, integrations, batch jobs, and...

Location: Riyadh, Saudi Arabia - Onsite Available role/s: L1 and L2 Application Support Engineer Key Responsibilities L1 Application Support Act as the first point of contact for incidents and service requests. Log, classify, prioritize, and track support tickets through the ITSM platform. Monitor applications, APIs,...

We are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.  Responsibilities: Consulting with IT managers and other departments as required.Providing IT assistance to...

DescriptionThe Senior IT Support Specialist is responsible for ensuring seamless IT operations across all company sites by delivering high-quality technical support and resolving complex issues. The role supervises the IT support team, coordinates with business and operational functions, and implements ITIL-based processes to maintain service continuity,...

Client Overview: Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

Job Summary:We are seeking a dedicated Saudi National Technical Support Engineer to provide first-line technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations. The ideal candidate will possess strong communication and problem-solving skills, with a passion for delivering excellent customer service.Key...

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our IT Account Administration Team as an IT Account...

 Job Description: Virtucruit is partnering with a leading mining company in Saudi Arabia to appoint a Technical Support Specialist within the Drilling Department. The ideal candidate shall be responsible for providing technical support, troubleshooting, and resolving operational issues related to drilling systems, equipment, and...

Company:MarshDescription:About the RoleWe are recruiting a Senior Analyst, IT Support to provide dedicated, hands-on onsite end-user IT support.This is a senior, client-facing support role (not a call center/helpdesk-only position). You will own the full support process—diagnosis, troubleshooting, resolution, and escalation—while delivering service...

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a)...

Job DescriptionPosition SummaryThe IT technician provides technical support for all school hardware, software, networks, and user devices. The role ensures smooth daily operations, quick resolution of IT issues, and maintains a high standard of service to staff, students, and administrative teams.The technician works under the IT Supervisor/Manager and...

DescriptionThe IT Infrastructure & Operations Admin is responsible for leading the strategy, delivery, and day-to-day operations of the organization’s IT infrastructure and service operations across on-premises, cloud, and hybrid environments.The role ensures that infrastructure services, systems, enterprise and cloud networks, cloud platforms, and...

We are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success as an IT support specialist, you...

Job descriptionWho We AreTransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to...

We are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.To ensure success as an IT support specialist, you...