supervisor-guest relations

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas of interest and activities. Respond to guest requests for...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust...

We are seeking an enthusiastic and customer-focused Guest Relations Supervisor to join our team in Jeddah Saudi Arabia. As a key member of our hospitality team you will be responsible for ensuring exceptional guest experiences supervising the guest relations team and maintaining the highest standards of service in our establishment.Act as the primary point...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust...

 The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team addressing guest inquiries and concerns and maintaining high service standards throughout the hotel.Key Responsibilities:Team Leadership: Supervise and train the guest relations team to...

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas of interest and activities. Respond to guest requests for...

The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team, addressing guest inquiries and concerns, and maintaining high service standards throughout the hotel. Key Responsibilities: Team Leadership: Supervise and train the guest relations team to...

Guest Relations Supervisor - ServicesRole: Guest Relations Supervisor - ServicesLocation: Riyadh, Saudi ArabiaIndustry: HospitalityFunction: Guest Services-ConciergeExperience: Minimum 1 year related experienceJob Type: Full-timePosition OverviewGuest Relations Supervisor - Services in Riyadh, Saudi Arabia is a Hospitality opportunity for a guest-focused...

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

We are seeking a professional and enthusiastic Hostess to join our dynamic team in Riyadh Saudi Arabia. As the first point of contact for our guests you will play a crucial role in creating a welcoming and organized dining experience. This position requires exceptional organizational skills genuine hospitality and a commitment to delivering outstanding...

THE POSITIONTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESEnsure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition...

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a Guest Relations Team Member you will serve on the Front Office Team which...

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh, Saudi Arabia, invites a Guest Relations Supervisor - Services to lead front‑of‑house guest services and concierge support in a luxury hotel.You will respond to guest requests, confirm reservations, arrange special services, and coordinate with departments to ensure every guest stay meets the brand’s...

OUR PURPOSE AND CULTUREAt Rosewood, we believe that meaningful connections create exceptional experiences. Guided by our philosophy of Relationship Hospitality, we create a culture where associates are empowered to deliver thoughtful, intuitive service while building genuine relationships with guests, colleagues, and the communities we serve.THE TEAMAs a...

Why Work for Accor? We are so much more than a world-leading hospitality company. We welcome you for who you are, and with us, you will find a career and a brand that match your personality and aspirations. We support you in growing and learning every day. We strive to make your work meaningful and ensure that you can explore the limitless opportunities...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits and repeat guests and other VIPs receive special recognition and serviceMeet and greet VIP guests personallyLiaise closely with Concierge and Butler for Hotel events restaurant...

Resolve guest complaints.Ensure the services are up to the required standard.Smooth checkin / checkout procedures.Check hotel situation occupancy functions groups and VIPs.Cooperation with hotels Departments Housekeeping Engineering F&B etc.Attend training classes as per scheduleShow fullest cooperation and respect within the team and other departmentsIs...

Your purpose will be: To deliver an exceptional seamless guest service experience where process becomes an illusion and personalisation is perfected. Building meaningful relationships with our guests throughout their stay ensuring future loyal guests.  You will be accountable for: Passionately and expertly creating a 5 star luxury guest experience...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 1 year experience in the guest services...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest call request or problem....