itil

About usAt VisionX, we cut through the noise. Since 2017, we’ve been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry.We work shoulder-to-shoulder with world-leading brands and...

تصميم الخدمة وبنيتها: تطوير وتنفيذ تصميمات الخدمة الشاملة التي تتوافق مع متطلبات العميل وأهداف العمل، مما يضمن قابلية التوسع والمرونة والكفاءةمشاركة أصحاب المصلحة: العمل بشكل وثيق مع أصحاب...

A leading global consulting firm in Riyadh seeks a proactive Change Coordinator to manage change requests within a large-scale IT environment. This role involves coordinating with technical teams and reporting on change activities. Candidates should have a Bachelor's degree in IT or a related field, 3-6 years of IT Service Management experience, and...

A leading IT services provider in Saudi Arabia is looking for a Managed Services Support Specialist to oversee and maintain ManageEngine tools. The ideal candidate will have a Bachelor's degree in IT and 3-5 years of experience. This role involves proactive management of IT tools, enhancing service operations, and ensuring effective communication with...

JOB DESCRIPTION: You will be working on transforming data into intelligence by developing innovative Artificial Intelligence (AI) solutions and integrating them with cuttingedge Internet of Things (IoT) technologies. RESPONSIBILITIES Lead the development implementation testing and deployment of innovative software programs ensuring adherence to Agile...

Change Coordinator – IT Service Management (ITIL Environment) Location: Riyadh, Saudi Arabia Department: IT Service Management / Change Management Reports To: Change Manager Company: One of the Global Big 5 Consulting Firms About the Role We are seeking a detail-oriented and proactive Change Coordinator to join one of the world’s Big 5 consulting...

A global technology firm is seeking an Incident & Problem Management Specialist in Riyadh, Saudi Arabia. In this key role, you'll coordinate the response to critical IT incidents, driving root cause analysis and resolution while adhering to ITIL best practices. The ideal candidate has at least 5 years of experience, strong analytical skills, and proficiency...

A leading healthcare provider in the Makkah Region is seeking an IT Service Manager to support ITIL processes and business users. Your responsibilities will include maintaining IT assets, managing service desk incidents, and ensuring adherence to SLAs. Excellent communication skills are essential for troubleshooting hardware and software issues. The role...

A leading IT solutions provider in Jeddah is seeking a qualified IT Support Specialist to provide technical support for users and manage installations. The ideal candidate will have over 3 years of experience in IT, with a degree in a relevant field, and must hold ITIL and MCSA certifications. This role includes managing IT Service Desk inquiries and...

A technology solutions provider based in Riyadh is looking for a motivated ServiceNow Developer to join their team. You will be responsible for developing and maintaining ServiceNow applications, collaborating with teams to gather requirements, and implementing third-party integrations. The ideal candidate has a bachelor's degree in Computer Science or IT,...

An IT Solutions Company operating in Saudi Arabia seeks a Technical Support Specialist to provide troubleshooting assistance and document user interactions. The ideal candidate will have 2+ years of relevant experience, fluent in both English and Arabic, and possess strong problem-solving skills. This role offers a dynamic environment focused on continuous...

A company in the technology sector based in Riyadh seeks a highly skilled individual with over 8 years of experience for a full-time position. The ideal candidate will have a Bachelor's degree in Computer Science or related fields, along with proficiency in project management methodologies like PMP. Strong experience in digital transformation and IT service...

A digital and user experience design agency in Saudi Arabia is looking for an IT Administrator to manage IT processes and support a team of 30-40 members. The ideal candidate has strong experience with Google Workspace, Mac OS, and Windows systems, and excels in communication and user management. Responsibilities include onboarding staff, configuring...

A leading technology solutions firm in Riyadh is seeking a Technical Support Operations Lead to govern end-to-end support for AI and enterprise technology solutions. Responsibilities include establishing ITIL-aligned workflows, managing client communications, and leading a technical support team. Candidates should have a proven background in technical...

A leading technology firm in Saudi Arabia is looking for a professional to own and govern the end-to-end support operating model for AI and enterprise technology solutions. Responsibilities include defining SLAs, managing ITIL-aligned operations, leading client communications, and driving continuous improvement initiatives. The ideal candidate has proven...

A retail logistics company in Riyadh is seeking a Senior IT Support Specialist to ensure seamless IT operations. The candidate will supervise the IT support team, implement ITIL-based processes, and resolve complex technical issues. Required qualifications include 4+ years in IT support, experience in retail or logistics environments, and a Bachelor's degree...

DescriptionD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within...

A technology solutions company in Saudi Arabia is seeking a professional to lead technical support operations for enterprise solutions. The ideal candidate will have proven experience in ITIL service management and governance, as well as the ability to manage stakeholders effectively in high-pressure situations. Bilingual communication skills in Arabic and...

A leading IT and Engineering Solutions firm in Saudi Arabia is seeking an IT Support Specialist to maintain and improve desktop infrastructure and provide effective technical support. The ideal candidate is fluent in English and Arabic, has several years of experience in IT Service Desk/Desktop Support, and possesses excellent problem-solving skills....

OverviewAre you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now!PeopleCert is looking for a Business Development Manager who will be responsible to develop strong...